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Course Outline

Outlook Today

  • Using Outlook Today
  • Customizing Outlook Today for government workflows

Customizing Outlook

  • Customizing views
  • Creating shortcuts to websites
  • Using favourites

Email

  • Resending and recalling messages
  • Signatures and stationery
  • Tracking mail
  • Mail formats

Contacts

  • Exporting contacts to Excel
  • VCards
  • Calendar
  • Group schedules
  • Sharing calendars

Journal

  • Starting the journal
  • Viewing the journal
  • Manual journal entries

Managing Mail

  • Using organise
  • Creating and using mail folders and personal folders for government recordkeeping
  • Using rules to manage mail
  • Finding messages
  • Archiving messages

Viewing Other Users' Folders

  • Giving folder permissions
  • Viewing other users' folders
  • Adding a mailbox to your account

Forms

  • Creating and using customised forms for government use

Requirements

Prior to enrolling in this program, participants must demonstrate proficiency with the fundamental features of Microsoft Outlook for government operations.

 7 Hours

Number of participants


Price per participant

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