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Course Outline

Overview of Agentic Artificial Intelligence

  • Definition of autonomous systems and workflow architecture
  • Distinction between agentic AI and conventional automation
  • Assessment of current capabilities and emerging trends

Enterprise Preparedness and Application Scenarios

  • High-value applications across federal and private sectors
  • Analysis of technical feasibility and return on investment for government
  • Fundamental principles for designing agent-driven processes

AI-Enhanced Workforce Models

  • Differentiation between task augmentation and full automation
  • Frameworks for effective human–AI collaboration
  • Evolution of job roles and required competency structures

Governance, Trustworthiness, and Risk Mitigation

  • Standards for system transparency and explainability
  • Management of operational risks and assurance of reliability
  • Compliance with ethical guidelines and regulatory requirements for government operations

Change Management and Adoption Strategies

  • Preparation of leadership and personnel for AI-driven transformation
  • Addressing organizational resistance and facilitating skill transitions
  • Development of comprehensive AI literacy across agencies

Workflow Integration and Technical Infrastructure

  • Interoperability with existing legacy systems
  • Requirements for data pipelines and orchestration mechanisms
  • Protocols for monitoring and system lifecycle management

Future Scenarios and Strategic Planning

  • Projected evolution of the workplace over the next decade
  • Identification of emerging job categories and necessary capabilities
  • Strategic frameworks to support long-term planning for government initiatives

Summary and Next Steps

Requirements

  • Competency in leading organizational digital transformation initiatives
  • Practical experience conducting business process analysis
  • Working knowledge of artificial intelligence terminology and concepts

Audience

  • Senior business executives
  • Human resources leadership
  • Innovation program managers
 14 Hours

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