Course Outline
Day 1: Foundations and Reliable Use of GenAI for Government
AI and Generative AI (GenAI) essentials: an overview of what these technologies are, how they function, their areas of value, and limitations
Practical prompting techniques: developing reusable prompt structures, providing clear inputs, setting constraints, and defining output formats
Iteration methods: enhancing results through feedback loops and structured instructions
Output quality assurance and verification: implementing checklists, cross-checking procedures, identifying assumptions, ensuring traceability, and establishing acceptance criteria
Standardizing deliverables for government: creating templates for technical notes, summaries, reports, and action items
Documentation and requirements management: techniques for drafting, rewriting, structuring, summarizing, and managing change and requirement writing
Responsible use and data security for government: ensuring confidentiality, intellectual property (IP) protection, adherence to governance principles, and compliance with safe-use rules
Hands-on practice with realistic, anonymized scenarios
Day 2: Applied Use Cases, Productivity, and Workflow Integration for Government
Analysis and reporting: transforming raw data into structured insights and executive-ready summaries
Problem-solving and troubleshooting: leveraging AI-supported root cause analysis and action planning
Cross-functional communication for government: enhancing decision clarity, handovers, meeting minutes, and stakeholder alignment
AI as a copilot for code and automation: safe generation and review of code snippets, pseudocode, and test logic
Accelerating knowledge work for government: developing reusable procedures, internal standards, and knowledge-base content
Workflow integration for government: establishing repeatable end-to-end processes from request to deliverable, with validation steps
Prompt libraries and checklists for government: creating role-based collections to improve consistency and adoption
Capstone practice and 30-day adoption plan for government: converting one practical case per participant into a repeatable workflow, identifying quick wins, and implementing simple measurement techniques
Requirements
Testimonials (1)
Step by step training with a lot of exercises. It was like a workshop and I am very glad about that.