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Course Outline

ArcGIS Enterprise Fundamentals

  • Overview of the ArcGIS Enterprise platform
  • Core system components
  • Operational applications and strategic benefits

System Prerequisites and Deployment

  • Hardware and software specifications
  • Pre-deployment validation checklist
  • Deployment procedures
  • Post-deployment setup and tuning

System Configuration and Administration

  • Setting up ArcGIS Server
  • Configuring Portal for ArcGIS
  • Establishing ArcGIS Data Store parameters

Diagnostic Procedures and Problem Resolution

  • Identification and analysis of common operational faults
  • Diagnostic tools and investigative methodologies
  • Resolution of service performance discrepancies
  • Addressing server connection failures
  • Review and interpretation of system logs
  • Troubleshooting portal access and authentication errors
  • Rectifying content synchronization discrepancies
  • Interpretation of error messages and corrective actions

Operational Monitoring and Sustained Maintenance

  • Monitoring utilities and status dashboards
  • Critical performance metrics
  • Routine surveillance activities
  • Strategies for enhancing system performance
  • Traffic distribution and scalability management
  • Guidelines for ensuring high system availability

Data Preservation and Restoration Protocols

  • Data retention strategies and utility selection
  • System restoration workflows
  • Disaster response and recovery planning

Advanced Governance and Operational Excellence

  • Tailoring the portal user experience
  • Implementation of enhanced security protocols
  • Process automation and scripting capabilities
  • Case studies of ArcGIS Enterprise deployments in the public sector
  • Derived insights and recommended operational standards

Concluding Remarks and Future Implementation Steps

Requirements

  • Fundamental comprehension of GIS principles
  • Basic familiarity with IT infrastructure standards

Target Audience

  • IT support specialists
  • GIS system administrators
  • Technical support personnel
 14 Hours

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