Course Outline

Product Management Foundations for Government

  • Understanding the Role of the Product Manager in Federal Agencies
  • Characteristics of Digital Products in the Public Sector
  • Key Competencies and Responsibilities for Government Product Managers

Product Vision and Strategy for Government

  • Crafting an Actionable Product Vision Aligned with Agency Goals
  • Strategic Alignment with Organizational Objectives in the Public Sector
  • Defining Outcomes and Value Propositions for Government Services

Market and Customer Research for Government

  • Discovery Tools and Research Methods for Public Sector Products
  • Identifying Customer Needs and Behaviors in Government Services
  • Hypothesis Validation and Evidence Gathering in the Public Sector

Product Roadmapping for Government

  • Creating Structured and Realistic Roadmaps for Federal Projects
  • Prioritization Techniques and Frameworks for Government Initiatives
  • Communicating Roadmap Direction to Stakeholders in the Public Sector

Product Development and Delivery for Government

  • Working Effectively with Delivery Teams in Federal Agencies
  • Agile and Iterative Delivery Considerations for Government Projects
  • Defining, Reviewing, and Refining Product Requirements for Public Sector Services

Product Performance and Measurement for Government

  • Setting KPIs and Performance Metrics for Federal Programs
  • Analyzing Product Data for Insights in the Public Sector
  • Improving Performance Through Informed Decisions for Government Services

Lifecycle Management and Evolution for Government

  • Managing Products Through Each Lifecycle Stage in Federal Agencies
  • Identifying Opportunities for Enhancement in Public Sector Programs
  • Supporting Long-Term Product Resilience in Government Services

Stakeholder Collaboration for Government

  • Building Alignment Across Functional Teams in Federal Agencies
  • Managing Expectations and Communication in the Public Sector
  • Facilitating Informed Product Decisions for Government Initiatives

Preparation for the BCS Examination for Government

  • Exam Format and Guidance for Federal Candidates
  • Study Tips and Recommended Resources for Government Professionals
  • Practice Question Review for Public Sector Examinees

Summary and Next Steps for Government

Requirements

  • An understanding of fundamental product management concepts
  • Experience in digital product delivery environments
  • Familiarity with essential business analysis practices

Audience

  • Professionals working in digital product roles who seek to enhance their competencies for government and other sectors
  • Individuals preparing for the BCS Practitioner Certificate in Digital Product Management
  • Team members transitioning into structured product management practices
 21 Hours

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