Course Outline
Product Management Foundations for Government
- Understanding the Role of the Product Manager in Federal Agencies
- Characteristics of Digital Products in the Public Sector
- Key Competencies and Responsibilities for Government Product Managers
Product Vision and Strategy for Government
- Crafting an Actionable Product Vision Aligned with Agency Goals
- Strategic Alignment with Organizational Objectives in the Public Sector
- Defining Outcomes and Value Propositions for Government Services
Market and Customer Research for Government
- Discovery Tools and Research Methods for Public Sector Products
- Identifying Customer Needs and Behaviors in Government Services
- Hypothesis Validation and Evidence Gathering in the Public Sector
Product Roadmapping for Government
- Creating Structured and Realistic Roadmaps for Federal Projects
- Prioritization Techniques and Frameworks for Government Initiatives
- Communicating Roadmap Direction to Stakeholders in the Public Sector
Product Development and Delivery for Government
- Working Effectively with Delivery Teams in Federal Agencies
- Agile and Iterative Delivery Considerations for Government Projects
- Defining, Reviewing, and Refining Product Requirements for Public Sector Services
Product Performance and Measurement for Government
- Setting KPIs and Performance Metrics for Federal Programs
- Analyzing Product Data for Insights in the Public Sector
- Improving Performance Through Informed Decisions for Government Services
Lifecycle Management and Evolution for Government
- Managing Products Through Each Lifecycle Stage in Federal Agencies
- Identifying Opportunities for Enhancement in Public Sector Programs
- Supporting Long-Term Product Resilience in Government Services
Stakeholder Collaboration for Government
- Building Alignment Across Functional Teams in Federal Agencies
- Managing Expectations and Communication in the Public Sector
- Facilitating Informed Product Decisions for Government Initiatives
Preparation for the BCS Examination for Government
- Exam Format and Guidance for Federal Candidates
- Study Tips and Recommended Resources for Government Professionals
- Practice Question Review for Public Sector Examinees
Summary and Next Steps for Government
Requirements
- An understanding of fundamental product management concepts
- Experience in digital product delivery environments
- Familiarity with essential business analysis practices
Audience
- Professionals working in digital product roles who seek to enhance their competencies for government and other sectors
- Individuals preparing for the BCS Practitioner Certificate in Digital Product Management
- Team members transitioning into structured product management practices
Testimonials (2)
Really enjoyed the topics covered and the way that the trainer ran the session
Richard
Course - BCS Practitioner Certificate in Data Protection
1. The BCS test exam questions were often incoherent or not related to the syllabus - which appears to be a trait of BCS course and exams 2. the subject matter was taught reading powerpoint slides full of text - the BCS should be providing at least some diagrammatic content and other visual aids especially as many people learn in very different ways - more than just reading text.