Get in Touch
 Duration 21 hours

Course Outline

Introduction to Conversational AI

  • Historical trajectory and evolution of voice-enabled systems
  • Core components: Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Dialogue Management, and Text-to-Speech (TTS)
  • Overview of leading platforms including Alexa, Google Assistant, and Rasa

Designing Voice Interfaces

  • Fundamental principles of conversational user experience
  • Modeling user intent and extracting entities
  • Utilization of voice design methodologies and process mapping

Developing with Dialogflow and Alexa

  • Configuration of Dialogflow agents, intents, and webhook fulfillment mechanisms
  • Development of Alexa Skills: defining intents, slots, voice models, and endpoint integration
  • Management of multi-turn interactions and session state

Building Voice Assistants with Rasa

  • Rasa architecture: Natural Language Understanding (NLU), Core logic, and Action handling
  • Preparation of training datasets and domain configuration
  • Implementation of custom actions, form handling, and context-aware dialogues

Integrating Voice Assistants

  • Implementation of APIs and webhook-based backend services
  • Connection to Customer Relationship Management (CRM) systems, databases, and external applications
  • Deployment of voice assistants in web applications, IoT devices, and mobile platforms

Testing, Deployment, and Optimization

  • Use of simulators and defined test cases for voice interaction validation
  • Monitoring usage metrics and debugging conversational flows
  • Deployment to Google Assistant, Alexa devices, or private enterprise platforms

Security, Compliance, and Scalability

  • Implementation of user authentication and authorization protocols for assistants
  • Data privacy standards, GDPR compliance, and maintenance of audit trails
  • Application of version control and Continuous Integration/Continuous Deployment (CI/CD) pipelines for voice applications

Summary and Next Steps

Requirements

  • Proficiency in RESTful APIs and JSON data structures
  • Experience with at least one programming language (e.g., Python or JavaScript)
  • Familiarity with Natural Language Processing (NLP) concepts

Audience

  • Software developers
  • User Experience (UX) designers specializing in voice-based interfaces
  • Conversational AI teams engaged in the development of virtual assistants

Number of participants


Price per participant

Upcoming Courses

Related Categories