Course Outline

Introduction

  • Overview of Bot Insight features and benefits for government operations
  • Understanding business analytics and operational analytics in the context of public sector governance

Getting Started

  • Deploying Bot Insight using APIs for government applications
  • Navigating the Bot Insight user interface
  • Configuring roles and access controls to ensure secure operations for government users

Exploring Operational Analytics Dashboards

  • Viewing user data and high-level analytics
  • Monitoring the status of automated bots in real-time
  • Checking device resource utilization to optimize performance for government systems
  • Auditing events and activities within the Control Room for enhanced accountability
  • Customizing the operational dashboard to meet specific needs of government agencies

Generating Business Analytics

  • Identifying key tasks for analysis in government operations
  • Configuring an automation task to streamline processes for government services
  • Running tasks and analyzing the resulting data for informed decision-making
  • Viewing the dashboard in both Enterprise Client and Control Room environments for comprehensive insights
  • Customizing a system-generated dashboard to align with specific government requirements

Using the Center of Excellence (CoE) Dashboard

  • Viewing and configuring the CoE dashboard to support government initiatives
  • Adding and customizing business information for tailored insights in government operations
  • Exporting and importing information for data sharing across government agencies
  • Publishing the CoE dashboard to facilitate collaboration and transparency within the public sector

Integrating Other Applications with Bot Insight

  • Working with Bot Insight APIs to integrate with existing government systems
  • Using the data connector for Power BI to enhance data visualization for government reports
  • Connecting with Zoomdata to leverage advanced analytics capabilities for government projects

Troubleshooting

Summary and Next Steps

Requirements

  • A foundational knowledge of automation and analytics principles for government
  • Practical experience with Robotic Process Automation (RPA) using Automation Anywhere

Audience

  • Data Analysts
  • Developers
 14 Hours

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