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Course Outline
Introduction
- Overview of Bot Insight features and benefits for government
- Understanding business analytics and operational analytics in a public sector context
Getting Started
- Deploying Bot Insight using APIs to support government operations
- Navigating the Bot Insight user interface for efficient governance
- Configuring roles and access controls to ensure compliance with public sector standards
Exploring Operational Analytics Dashboards
- Viewing users and high-level data to enhance operational transparency
- Monitoring the status of bots for continuous improvement in government services
- Checking device resource utilization to optimize public sector IT resources
- Auditing events and activities in the Control Room to maintain accountability
- Customizing the operational dashboard to meet specific agency needs
Generating Business Analytics
- Identifying required tasks for government processes
- Configuring an automation task to streamline public sector workflows
- Running tasks and analyzing the data to inform decision-making
- Viewing the dashboard in the Enterprise Client and Control Room for comprehensive oversight
- Customizing a system-generated dashboard to align with agency objectives
Using the Center of Excellence (CoE) Dashboard
- Viewing and configuring the dashboard to support government initiatives
- Adding and customizing business information for enhanced visibility
- Exporting and importing information to facilitate inter-agency collaboration
- Publishing the CoE dashboard to promote transparency and accountability
Integrating Other Applications with Bot Insight
- Working with Bot Insight APIs to enhance government IT systems
- Using the data connector for Power BI to support data-driven decision-making for government
- Connecting with Zoomdata to integrate diverse data sources for comprehensive analysis
Troubleshooting
Summary and Next Steps
Requirements
- A foundational understanding of automation and analytics principles for government
- Practical experience with Robotic Process Automation (RPA) using Automation Anywhere
Audience
- Data Analysts
- Developers
14 Hours
Testimonials (1)
Clarity of the information provided
