Course Outline

Introduction to ChatGPT and Core Fundamentals

  • An overview of ChatGPT and its operational principles.
  • Available versions: Free, Plus, and Enterprise for government use.
  • Potential applications for administrative assistants in the public sector.
  • Privacy considerations, ethical guidelines, and best practices for government.
  • Guided practice: Establish an account, configure the environment, and test useful commands.

Professional Writing with ChatGPT

  • Crafting formal and informal emails for government communications.
  • Drafting memos, circulars, and internal communications for government use.
  • Improving and refining existing texts using ChatGPT.
  • Guided practice: Draft three types of administrative documents with ChatGPT.

Support in Organization and Planning

  • Generating agendas, calendars, and task tracking tools for government operations.
  • Utilizing prompts for weekly planning and to-do lists in the public sector.
  • Simulating meetings with summaries, reminders, and follow-up actions.
  • Guided practice: Create a weekly agenda and automate daily tasks for government use.

Creation and Analysis of Administrative Content

  • Writing meeting minutes, reports, and executive summaries for government.
  • Extracting key information from lengthy documents for public sector analysis.
  • Converting documents into various formats suitable for government use.
  • Guided practice: Upload a long text and generate an executive summary with key points for government.

ChatGPT for Presentations and Visual Reports

  • Creating scripts or outlines for PowerPoint presentations in the public sector.
  • Integrating with tools like Canva, PowerPoint, and Notion for government use.
  • Using DALL·E to create corporate or illustrative images for government presentations.
  • Guided practice: Design the base content for an office presentation for government.

Task Automation with ChatGPT and Add-ons

  • Leveraging advanced features (plug-ins and web browsing if available) for government use.
  • Introduction to automated workflows using Zapier and Google Workspace for government operations.
  • Integration with spreadsheets and email for efficient public sector processes.
  • Guided practice: Automate a simple workflow – email + spreadsheet for government.

Designing Administrative Solutions with ChatGPT

  • Real-life use cases of ChatGPT in office settings within the public sector.
  • Prompt engineering techniques to enhance outcomes for government tasks.
  • Final project: Design a specialized assistant tailored to your role in government.
  • Final practice: Create a set of personalized prompts for your position in government.

Summary and Next Steps

Requirements

  • Experience with routine office tasks for government
  • Interest in digital productivity tools

Audience

  • Administrative assistants
  • Office coordinators and support staff
  • Individuals in administrative roles seeking to enhance efficiency through AI tools
 14 Hours

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