Course Outline

Introduction to ChatGPT for Government Administrative Work

  • Understanding the capabilities and limitations of ChatGPT in automating administrative tasks
  • Exploring common use cases for government administrators
  • Creating effective prompts for routine governmental tasks

Automating Routine Writing Tasks for Government

  • Generating emails, notices, and announcements for official communication
  • Producing summaries, meeting notes, and follow-up messages for record-keeping
  • Creating standardized text outputs for repeated use in government operations

Document Formatting and Cleanup for Government Use

  • Rewriting, reformatting, and reorganizing content to meet official standards
  • Converting unstructured text into polished documents suitable for government use
  • Fixing grammar, consistency, and layout issues to ensure professional presentation

Creating Templates and Administrative Tools for Government

  • Building checklists, forms, and reusable structures for consistent processes
  • Generating drafts of standard operating procedures (SOPs) and compliance-oriented layouts
  • Automating repetitive document creation tasks to enhance efficiency in government operations

Data Handling and Light Data Automation for Government

  • Structuring information from raw text to support data management
  • Extracting key fields and converting content into tables for easier analysis
  • Producing data-ready summaries for entry or reporting systems in government databases

Task Management and Workflow Support for Government

  • Drafting schedules, reminders, and task instructions to enhance coordination
  • Automating planning documentation to streamline project management
  • Assisting with multi-step administrative processes to improve workflow efficiency

Safe and Responsible Use of AI for Government Administrative Work

  • Understanding the limitations of AI and preventing errors in official communications
  • Handling confidential information appropriately to ensure data security
  • Ensuring accuracy and consistency in generated outputs to maintain public trust

Advanced Prompting for Administrative Efficiency in Government

  • Using prompt patterns for repeated workflows to save time
  • Designing mini-automation sequences for common tasks to enhance productivity
  • Improving results through refined instructions to achieve higher accuracy

Summary and Next Steps for Government Administrators

Requirements

  • An understanding of basic office workflows for government operations.
  • Experience using standard productivity applications for efficient task management.
  • Comfort working with digital documents to support document management and record-keeping processes.

Audience

  • Clerical support teams within government agencies.
  • Administrative coordinators for government departments.
  • Data entry staff for government offices.
 14 Hours

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