Course Outline

Beginner Level – Understanding AI and Getting Started with ChatGPT for Government

Introduction to Artificial Intelligence for Government

  • What is Artificial Intelligence (AI) and its relevance to government operations?
  • Key concepts: machine learning, deep learning, and natural language processing in a public sector context
  • Real-world AI applications in government services and everyday life for government employees

Large Language Models (LLMs) and ChatGPT for Government

  • Understanding how LLMs work and their implications for government use
  • Overview of ChatGPT and its core functionalities tailored for government applications
  • Exploring different versions of ChatGPT and their specific features for government tasks

Getting Started with ChatGPT for Government

  • Accessing ChatGPT and navigating the interface for government users
  • Understanding prompts, responses, and model context in a government setting
  • Crafting your first prompts: basic use cases and limitations for government tasks

Practical Applications for Everyday Tasks for Government

  • Using ChatGPT for writing, summarizing, and brainstorming in government documents
  • Creating templates, emails, and reports with ChatGPT for efficient government communication
  • Applying ChatGPT for scheduling and communication support in government offices

Responsible Use and Best Practices for Government

  • Understanding bias, data privacy, and ethical use of AI in government
  • Setting expectations for accuracy and verification in government applications
  • Hands-on practice: AI-assisted decision-making exercises tailored for government scenarios

Intermediate Level – Boosting Productivity with ChatGPT for Government

Prompt Engineering and Optimization for Government

  • Designing structured prompts for predictable outcomes in government tasks
  • Using examples, roles, and constraints effectively in a government context
  • Improving and refining ChatGPT responses through iterative processes for government use

Integrating ChatGPT with Productivity Tools for Government

  • Connecting ChatGPT with Google Workspace (Docs, Sheets, Gmail) for government employees
  • Integrating ChatGPT with Microsoft 365 (Word, Excel, Teams) for government operations
  • Automating document generation, meeting notes, and task tracking in government workflows

Applications in Agile and Technical Workflows for Government

  • Generating and refining user stories and acceptance criteria for government projects
  • Drafting sprint documentation and retrospectives for government agile teams
  • Assisting with backlog refinement and task estimation in government technical workflows

Collaborative Workflows with AI for Government

  • Team-based prompting and feedback cycles for government projects
  • Building a shared AI knowledge base within government agencies
  • Group projects: real-world AI-assisted task simulation in government settings

Hands-on Practice and Use Cases for Government

  • ChatGPT as a meeting assistant for government meetings
  • ChatGPT as a writing coach for government reports and communications
  • ChatGPT as a brainstorming partner for process improvement in government operations

Advanced Level – Customization, Integration, and Governance for Government

AI Applications in Development and Data Projects for Government

  • Generating and refactoring code with ChatGPT for government software projects
  • Using ChatGPT for API documentation and testing scripts in government systems
  • Applying ChatGPT for SQL queries and data analysis support in government databases

Customizing and Extending ChatGPT for Government

  • Creating Custom GPTs for organization-specific use cases within government agencies
  • Using plugins and integrations to enhance functionality for government tasks
  • Exploring the OpenAI API for automation and workflows in government operations

Security, Ethics, and Governance for Government

  • Establishing corporate AI usage policies for government agencies
  • Data security and responsible AI implementation in government settings
  • Compliance with privacy and regulatory requirements for government use of AI

Building AI-Driven Solutions for Government

  • Designing AI-powered productivity dashboards for government monitoring
  • Integrating ChatGPT with business systems via APIs in government operations
  • Automation use cases: reports, data validation, and analysis for government decision-making

Capstone Project: AI in Action for Government

  • Defining a real organizational challenge within a government agency
  • Designing and implementing an AI-based solution using ChatGPT for government needs
  • Presentation and peer feedback on the project’s impact for government operations

Summary and Next Steps for Government

Requirements

  • An understanding of general computer usage for government operations
  • Experience with text-based tools or office applications commonly used in the public sector
  • Familiarity with online collaboration platforms utilized for government projects

Audience

  • Administrative professionals within government agencies
  • Technical staff supporting government initiatives
  • Project managers and developers working on government contracts
 42 Hours

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