Course Outline

Beginner Level – Understanding AI and Getting Started with ChatGPT for Government

Introduction to Artificial Intelligence

  • What is Artificial Intelligence (AI)?
  • Key concepts: machine learning, deep learning, and natural language processing
  • Real-world AI applications in government and everyday life

Large Language Models (LLMs) and ChatGPT for Government

  • Understanding how LLMs work
  • Overview of ChatGPT and its core functionalities for government use
  • Exploring different versions of ChatGPT and their specific features

Getting Started with ChatGPT for Government

  • Accessing ChatGPT and navigating the interface for government users
  • Understanding prompts, responses, and model context in a public sector setting
  • Crafting your first prompts: basic use cases and limitations for government tasks

Practical Applications for Everyday Tasks for Government

  • Using ChatGPT for writing, summarizing, and brainstorming in governmental contexts
  • Creating templates, emails, and reports with ChatGPT to enhance efficiency
  • Applying ChatGPT for scheduling and communication support within government agencies

Responsible Use and Best Practices for Government

  • Understanding bias, data privacy, and ethical use in the public sector
  • Setting expectations for accuracy and verification in government applications
  • Hands-on practice: AI-assisted decision-making exercises tailored for government scenarios

Intermediate Level – Boosting Productivity with ChatGPT for Government

Prompt Engineering and Optimization for Government

  • Designing structured prompts for predictable outcomes in governmental tasks
  • Using examples, roles, and constraints effectively to meet public sector needs
  • Improving and refining ChatGPT responses through iterative processes for government use

Integrating ChatGPT with Productivity Tools for Government

  • Connecting ChatGPT with Google Workspace (Docs, Sheets, Gmail) for government operations
  • Integrating ChatGPT with Microsoft 365 (Word, Excel, Teams) to support public sector workflows
  • Automating document generation, meeting notes, and task tracking in a governmental context

Applications in Agile and Technical Workflows for Government

  • Generating and refining user stories and acceptance criteria for government projects
  • Drafting sprint documentation and retrospectives to enhance public sector project management
  • Assisting with backlog refinement and task estimation in government initiatives

Collaborative Workflows with AI for Government

  • Team-based prompting and feedback cycles to improve governmental processes
  • Building a shared AI knowledge base within government agencies
  • Group projects: real-world AI-assisted task simulation in public sector environments

Hands-on Practice and Use Cases for Government

  • ChatGPT as a meeting assistant to support governmental meetings
  • ChatGPT as a writing coach to enhance government communications
  • ChatGPT as a brainstorming partner for process improvement in public sector operations

Advanced Level – Customization, Integration, and Governance for Government

AI Applications in Development and Data Projects for Government

  • Generating and refactoring code with ChatGPT to support government IT projects
  • Using ChatGPT for API documentation and testing scripts in governmental systems
  • Applying ChatGPT for SQL queries and data analysis support in public sector databases

Customizing and Extending ChatGPT for Government

  • Creating Custom GPTs for organization-specific use cases within government agencies
  • Using plugins and integrations to enhance functionality for governmental tasks
  • Exploring the OpenAI API for automation and workflows in public sector operations

Security, Ethics, and Governance for Government

  • Establishing corporate AI usage policies tailored for government agencies
  • Data security and responsible AI implementation in the public sector
  • Compliance with privacy and regulatory requirements specific to governmental operations

Building AI-Driven Solutions for Government

  • Designing AI-powered productivity dashboards for government use
  • Integrating ChatGPT with business systems via APIs in a public sector context
  • Automation use cases: reports, data validation, and analysis tailored for governmental tasks

Capstone Project: AI in Action for Government

  • Defining a real organizational challenge within a government agency
  • Designing and implementing an AI-based solution using ChatGPT to address the challenge
  • Presentation and peer feedback from fellow government professionals

Summary and Next Steps for Government

Requirements

  • An understanding of general computer usage for government operations
  • Experience with text-based tools or office applications for government tasks
  • Familiarity with online collaboration platforms for government projects

Audience

  • Administrative professionals in the public sector
  • Technical staff supporting government agencies
  • Project managers and developers working on government initiatives
 42 Hours

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