Course Outline

Introduction to ChatGPT and Its Relevance for Government Public Relations

  • Understanding the foundational principles of ChatGPT and its advanced language generation capabilities
  • Exploring potential applications of ChatGPT in public relations and crisis management for government
  • Identifying the challenges and opportunities associated with using ChatGPT in communication strategies for government

Deploying ChatGPT for Government Crisis Communication

  • Setting up and configuring ChatGPT to support crisis communication scenarios in government agencies
  • Designing conversational flows to effectively address common crisis-related inquiries from the public
  • Crafting empathetic and accurate responses using ChatGPT for government communications
  • Managing the volume and speed of incoming inquiries during a crisis to ensure timely and effective communication

Managing Online Reputation with ChatGPT for Government

  • Monitoring online conversations and conducting sentiment analysis using ChatGPT for government agencies
  • Responding to online feedback and comments in a timely and professional manner for government
  • Implementing strategies to mitigate reputational damage for government entities
  • Leveraging ChatGPT for proactive reputation management in the public sector

Handling Public Inquiries and FAQs with ChatGPT for Government

  • Developing a comprehensive repository of frequently asked questions (FAQs) for use with ChatGPT in government settings
  • Training ChatGPT to provide accurate and consistent responses to common inquiries from the public for government
  • Ensuring transparency and providing relevant information to the public through ChatGPT for government
  • Addressing sensitive topics and managing challenging interactions using ChatGPT in government communications

Navigating Media and Press Interactions with ChatGPT for Government

  • Using ChatGPT to draft key messages and press releases for government agencies
  • Preparing for media interviews and press conferences using ChatGPT in government settings
  • Enhancing media relations through effective communication strategies for government
  • Managing crisis narratives and ensuring message consistency in government communications

Ethical Use and Best Practices for Government

  • Understanding ethical considerations in using ChatGPT for public relations in government
  • Ensuring transparency in AI-generated responses for government communications
  • Safeguarding data privacy and confidentiality in government use of ChatGPT
  • Balancing automation and human oversight for responsible AI use in government

Case Studies and Real-World Applications for Government

  • Analyzing real-world examples of ChatGPT in public relations and crisis management for government agencies
  • Examining successful implementations and lessons learned from government use cases
  • Discussing innovative approaches and creative solutions for government applications of ChatGPT

Summary and Next Steps for Government

  • Recap of key learnings and takeaways for government agencies
  • Identifying opportunities for implementing ChatGPT in participants' government organizations
  • Resources for further exploration and continued professional development for government public relations professionals

Requirements

  • Fundamental understanding of public relations principles for government
  • Familiarity with crisis management concepts in a governmental context
  • Knowledge of communication strategies during challenging situations

Audience

  • Public relations professionals in government agencies
  • Crisis management practitioners for government entities
  • Communication professionals working in sensitive governmental sectors
  • Professionals aiming to enhance their crisis communication skills using advanced technologies for government
 14 Hours

Number of participants


Price per participant

Runs with a minimum of 4 + people. For 1-to-1 or private group training, request a quote.

Testimonials (5)

scope of the material

Marcin Mlodawski - Instytut Energetyki- Panstwowy Instytut Badawczy
Course - ChatGPT for Data Science and Analytics

Prompt Engineering

Pritpal Singh Bath - The Events Club SG Pte. Ltd.
Course - ChatGPT for Marketing

I very much appreciated the way the trainer presented everything. I understood everything even if Finance is not my area, he made sure that every participant was on the same page, while keeping up with the time left. The exercises were placed at good intervals. Communication with the participants was always there. The material was perfect, not too much, not too little. He elaborated very well on a bit more complicated subjects so that it can be understood by everyone.

Diana
Course - ChatGPT for Finance

The subject matter and the way it was presented.

Mark Mackintosh - IUM Insurance
Course - ChatGPT for Executives

Practical examples in Insurance

Viren - Hollard Insure
Course - ChatGPT

Upcoming Courses

ChatGPT for Public Relations and Crisis Management

2026-03-09 09:30
14 hours
Huntsville, AL – Regus at Cummings Research Park
$ 2703 (Online)
$ 3903 (Classroom)

ChatGPT for Public Relations and Crisis Management

2026-03-23 09:30
14 hours
Albuquerque, NM - Regus at Marquette Avenue
$ 2703 (Online)
$ 3903 (Classroom)

ChatGPT for Public Relations and Crisis Management

2026-04-06 09:30
14 hours
Annapolis, MD – Regus at Annapolis Center
$ 2703 (Online)
$ 3903 (Classroom)

ChatGPT for Public Relations and Crisis Management

2026-04-20 09:30
14 hours
Baltimore, MD – Regus at Inner Harbor Center
$ 2703 (Online)
$ 3903 (Classroom)

ChatGPT for Public Relations and Crisis Management

2026-05-04 09:30
14 hours
Baton Rouge, LA - Regus – One American Place
$ 2703 (Online)
$ 3903 (Classroom)

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