Course Outline
Introduction to Virtual Assistants
- Overview of virtual assistant technologies and their applications for government
- Introduction to conversational AI and its significance in public sector workflows
ChatGPT Basics
- Understanding the architecture of ChatGPT and its relevance for government use
- Exploring various versions and configurations of ChatGPT tailored for government needs
Building Conversational Flows
- Designing conversational flows to enhance virtual assistants for government services
- Implementing user input handling and system responses in alignment with public sector requirements
Natural Language Understanding (NLU) with ChatGPT
- Leveraging NLU techniques to extract intent and entities for government applications
- Training ChatGPT models for accurate intent recognition and entity extraction in a public sector context
Personalization and User Context
- Enhancing virtual assistants with personalized responses to meet the needs of government users
- Managing user context and maintaining conversational coherence for improved service delivery
Fine-tuning ChatGPT Models
- Techniques for fine-tuning ChatGPT models to optimize performance in government tasks
- Utilizing domain-specific data to enhance the effectiveness of virtual assistants for government operations
Best Practices and Optimization
- Optimizing virtual assistants for efficiency and scalability in public sector environments
- Addressing common challenges and mitigating biases to ensure fair and effective service delivery
Ethics and Responsible AI
- Ensuring ethical and responsible use of ChatGPT in virtual assistants for government applications
- Addressing privacy concerns and data protection to maintain public trust in virtual assistant technologies
Real-world Use Cases
- Examining successful implementations of virtual assistants in various government agencies
- Case studies and examples from diverse sectors highlighting the benefits and challenges of virtual assistants for government
Summary and Next Steps
- Recap of key concepts and takeaways from the course, with a focus on their application in government settings
- Resources and recommendations for further learning and exploration to support ongoing development of virtual assistant capabilities for government
Requirements
- Basic computer experience for government
- Familiarity with virtual assistant concepts and technologies
Audience
- Virtual assistant developers for government
- Chatbot developers for government
- AI enthusiasts for government
Testimonials (5)
scope of the material
Marcin Mlodawski - Instytut Energetyki- Panstwowy Instytut Badawczy
Course - ChatGPT for Data Science and Analytics
Prompt Engineering
Pritpal Singh Bath - The Events Club SG Pte. Ltd.
Course - ChatGPT for Marketing
I very much appreciated the way the trainer presented everything. I understood everything even if Finance is not my area, he made sure that every participant was on the same page, while keeping up with the time left. The exercises were placed at good intervals. Communication with the participants was always there. The material was perfect, not too much, not too little. He elaborated very well on a bit more complicated subjects so that it can be understood by everyone.
Diana
Course - ChatGPT for Finance
The subject matter and the way it was presented.
Mark Mackintosh - IUM Insurance
Course - ChatGPT for Executives
Practical examples in Insurance
