Course Outline

Module 1: Fundamentals of AI in the Modern Office

  • Introduction to Large Language Models (LLMs) and their relevance in administrative work for government
  • Principles of prompt engineering for productivity tasks in a governmental setting
  • Ethics and data privacy considerations when using AI in the workplace for government operations
  • Overview of the ChatGPT interface and its key features for government use

Module 2: Information Management and Summarization

  • Creating summaries and syntheses of long documents, reports, and articles for government purposes
  • Generating meeting minutes from transcripts in a governmental context
  • Using ChatGPT for data organization and information categorization in public sector operations
  • Extracting key information and performing sentiment analysis on texts for government use

Module 3: AI-Assisted Communication and Writing

  • Automating emails (standard replies, follow-ups, invitations) for government correspondence
  • Drafting formal letters, internal communications, and memos for government agencies
  • Creating presentations and speeches with proper structure for government audiences
  • Enhancing grammar and writing style for professional communication in a governmental setting

Module 4: Planning, Organization, and Task Automation

  • Project planning: developing action plans, schedules, and task assignments for government projects
  • Agenda management: creating calendars and meeting reminders for government meetings
  • Generating task lists and prioritizing activities for efficient governmental operations
  • Automating repetitive tasks: email sorting, recurring report generation, and document management in a governmental context
  • Using AI for problem-solving and decision-making in public sector governance

Module 5: Practical Cases and Exercises

  • Workshop: Creating a project plan from scratch with ChatGPT for government initiatives
  • Exercise: Summarizing a financial report and drafting an executive email for government use
  • Simulation: Planning a meeting and writing the minutes in a governmental setting
  • Creating customized templates for daily use in government offices

Summary and Next Steps

Requirements

  • No prior knowledge of artificial intelligence is necessary.
  • A foundational understanding of administrative tasks and information management is beneficial.

Audience

  • Administrative Assistants
  • Secretaries
  • Project Managers
  • Coordinators
  • Professionals aiming to improve productivity and efficiency in office management for government operations.
 14 Hours

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