Course Outline

Module 1: Fundamentals of AI in the Modern Office

  • Introduction to Large Language Models (LLMs) and their relevance to administrative tasks for government
  • Principles of prompt engineering for enhancing productivity in governmental workflows
  • Ethics and data privacy considerations when integrating AI into the workplace for government
  • Overview of the ChatGPT interface and its key features for government use

Module 2: Information Management and Summarization

  • Creating concise summaries and syntheses of long documents, reports, and articles for government
  • Generating meeting minutes from transcripts to ensure accurate record-keeping
  • Using ChatGPT for data organization and information categorization in governmental contexts
  • Extracting key information and performing sentiment analysis on texts for informed decision-making

Module 3: AI-Assisted Communication and Writing

  • Automating emails, including standard replies, follow-ups, and invitations for efficient communication
  • Drafting formal letters, internal communications, and memos to maintain professional standards
  • Creating presentations and speeches with a clear and structured format
  • Enhancing grammar and writing style to ensure clarity and professionalism in government documents

Module 4: Planning, Organization, and Task Automation

  • Project planning: developing action plans, schedules, and task assignments for effective project management in government
  • Agenda management: creating calendars and meeting reminders to optimize time usage
  • Generating task lists and prioritizing activities to enhance operational efficiency
  • Automating repetitive tasks such as email sorting, recurring report generation, and document management for streamlined processes
  • Using AI for problem-solving and decision-making in governmental operations

Module 5: Practical Cases and Exercises

  • Workshop: Creating a project plan from scratch using ChatGPT to support government initiatives
  • Exercise: Summarizing a financial report and drafting an executive email for government stakeholders
  • Simulation: Planning a meeting and writing the minutes to ensure thorough documentation
  • Creating customized templates for daily use in governmental workflows

Summary and Next Steps

Requirements

  • No prior knowledge of artificial intelligence is required.
  • A basic understanding of administrative tasks and information management is beneficial.

Audience

  • Administrative assistants
  • Secretaries
  • Project managers
  • Coordinators
  • Professionals aiming to improve productivity and efficiency in office management for government operations.
 16 Hours

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