Course Outline
Open Source Collaboration Platform Landscape
- Evolution of Team Communication Tools for Government
- Mattermost: Architecture and Deployment Models for Government
- Rocket.Chat: Features and Capabilities for Government
- Zulip: Threading and Conversation Model for Government
- Other Alternatives: Element/Matrix, Discord Open Source Options for Government
Platform Evaluation and Selection
- Functional Requirements Gathering for Government
- Comparing Features: Messaging, Video, File Sharing for Government
- Scalability and Performance Considerations for Government
- Mobile and Desktop Client Availability for Government
- Community vs Enterprise Editions for Government
Infrastructure and Deployment
- Server Requirements and Sizing for Government
- Docker and Kubernetes Deployment Options for Government
- Database Configuration (PostgreSQL, MySQL/MariaDB) for Government
- High Availability and Clustering Strategies for Government
- Reverse Proxy and Load Balancer Configuration for Government
Security Configuration
- Transport Encryption and SSL/TLS Setup for Government
- End-to-End Encryption Options for Government
- Data Retention and Message History Policies for Government
- Audit Logging and Compliance Reporting for Government
- Content Filtering and Data Loss Prevention for Government
Authentication and Identity Management
- LDAP and Active Directory Integration for Government
- SAML and OAuth Configuration for Government
- Single Sign-On (SSO) Implementation for Government
- Multi-Factor Authentication Setup for Government
- Guest and External User Management for Government
Channel and Workspace Organization
- Channel Structure and Naming Conventions for Government
- Public vs Private Channels for Government
- User Groups and Permission Schemes for Government
- Custom Emoji and Branding for Government
- Archiving and Channel Lifecycle Management for Government
Integrations and Extensions
- Webhook and Bot Development for Government
- CI/CD Pipeline Integrations for Government
- File Storage Integrations (Nextcloud, ownCloud, S3) for Government
- Calendar and Email Connectors for Government
- Custom App Development Frameworks for Government
Migration from Teams/Slack
- Data Export and Format Considerations for Government
- User Communication and Change Management for Government
- Channel Mapping and Content Migration for Government
- Parallel Operation and Cutover Strategies for Government
- Rollback Procedures for Government
Operations and Maintenance
- Backup and Disaster Recovery Procedures for Government
- Monitoring and Alerting Configuration for Government
- Upgrade Strategies and Version Management for Government
- Performance Tuning and Optimization for Government
Summary and Best Practices for Government
Requirements
- Proficiency with team messaging and collaboration platforms for government use
- Fundamental knowledge of Linux server administration
- Practical experience in IT infrastructure or communication systems
Audience
- IT Infrastructure Managers
- Communication and Collaboration Platform Teams
- Security and Compliance Officers
- DevOps and Platform Engineers
Testimonials (3)
She was very well verse with the material. Very nice, engaging. She always pauses to ask if there are questions or clarifications.
Jones Manlapaz - Nordstern Group
Course - Introduction to Semantic MediaWiki
The engagement and the practical examples we did as a group to get more understanding of the topic
ISABELLA - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration
Trainer willingness to help
