Course Outline

Test Process Management for Government

  • Planning, monitoring, control, and closure of test processes to ensure alignment with project objectives.
  • Addressing stakeholder interests and adapting to hybrid testing contexts in government projects.
  • Defining activities by levels and test types to maintain structured and effective testing.
  • Incorporating adaptive planning approaches to enhance flexibility and responsiveness in dynamic environments.

Risk-Based Testing for Government

  • Identifying and mitigating risks through systematic techniques to ensure robust test processes.
  • Establishing success metrics and evaluation criteria to measure the effectiveness of testing efforts.
  • Evaluating the benefits and limitations of “heavy” and “light” approaches to risk-based testing in government contexts.

Test Strategy and Improvement for Government

  • Selecting appropriate project test strategies and approaches to meet specific mission requirements.
  • Setting SMART objectives and defining exit criteria to guide test completion and project closure.
  • Implementing process improvement using the IDEAL model to enhance testing efficiency and effectiveness.
  • Utilizing analysis techniques and conducting retrospectives to gather feedback and drive continuous improvement.

Test Tools and Automation for Government

  • Selecting and applying lifecycle tools to support various stages of the testing process.
  • Establishing criteria for tool selection, including evaluation of benefits and risks to ensure optimal performance.
  • Implementing automated metrics and reporting mechanisms to enhance transparency and accountability in testing activities.

Managing the Product for Government

  • Utilizing test metrics for progress monitoring and decision-making, including examples of effective metric use.
  • Conducting test estimation by considering key factors, techniques, and context-specific selection methods.
  • Implementing defect management processes, addressing workflow, stakeholder involvement, and challenges in hybrid environments.
  • Fostering data-driven continuous improvement to enhance product quality and testing outcomes.

Managing the Test Team for Government

  • Identifying required competencies and conducting skills assessments to ensure team readiness.
  • Promoting team development, motivation, and work hygiene to maintain a high-performing test environment.

Stakeholder Engagement and Value of Testing for Government

  • Understanding the cost of quality in testing to inform strategic decisions.
  • Conducting cost-benefit analyses to justify testing investments and demonstrate value.
  • Effectively presenting and communicating the value of testing to stakeholders to gain support and alignment.

Summary and Next Steps for Government

Requirements

  • An understanding of software testing principles for government applications
  • Experience with test management activities in public sector environments
  • Completion of the ISTQB Certified Tester Foundation Level (CTFL) certification

Audience

  • Test managers for government agencies
  • QA leads in public sector organizations
  • Experienced testers seeking ISTQB Advanced Level certification for government roles
 35 Hours

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