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Course Outline
Overview
- Unified Communications Fundamentals
- Overview of Cisco Unified Communications Manager v12.x
- System architecture and deployment frameworks
CUCM Initialization and Setup
- Installation procedures and environment configuration
- Initial system parameters
- Administrative user account management
Call Routing Fundamentals
- Dial plan logic and structure
- Configuration of route patterns
- Essential components of call routing infrastructure
Advanced Call Routing Strategies
- Class of Service (CoS) and partition implementation
- Scheduled time-of-day routing logic
- Customization of routing rules to meet operational requirements for government entities
Communication Features and Services
- Call park, pickup groups, and hunt pilot configurations
- Deployment of call forwarding and transfer protocols
- Voice mail system integration procedures
Media Resource Management
- Overview of media resource functions
- Conference bridge configuration
- Maintenance of music on hold resources
Quality of Service (QoS)
- QoS principles in voice transmission networks
- Implementation of QoS policies within CUCM for government operations
Security Protocols in Unified Communications
- Security compliance and best practices
- Deployment of Secure SIP and SRTP standards
- Certificate lifecycle management
Unified Communications Mobility Solutions
- Mobile Connect capabilities
- Cisco Extension Mobility services
- Device mobility protocols
Troubleshooting and Maintenance Procedures
- Diagnostic methodologies for system issues
- Data backup and restoration procedures for CUCM
- System upgrade processes and patch management governance
Conclusion and Future Actions
Requirements
- Fundamental knowledge of networking principles
- Proficiency with Cisco IOS operating systems
Target Audience
- Network engineering specialists
- Information technology personnel
35 Hours
Testimonials (3)
The laboratory tool and the knowledge of trainer about network solutions
Michael Angelo Angeleles - Metrobank
Course - Cisco CCNP
Good contact with the trainer
Radziszewski - EduBroker Sp. z o.o.
Course - SIP protocol in VoIP
Experience of the trainor and interaction