Cisco Unified Communications Management v12.x Administration Training Course

This CCNA training program provides comprehensive instruction and resources to ensure staff are prepared for the certification exam. By incorporating hands-on labs, continuous assessments, and cost savings on certification fees, this course supports personnel in achieving their professional networking objectives.

This instructor-led, live training session in US (delivered online or onsite) is intended for expert-level network professionals preparing for the CCNA Routing & Switching certification examination.

Upon completion of this training, participants will be capable of the following:

• Acquiring a comprehensive understanding of networking fundamentals.
• Mastering IP connectivity and analyzing Wide Area Network (WAN) technologies.
• Implementing network device security using Access Control Lists (ACLs), Virtual Private Networks (VPNs), and other protocols to mitigate unauthorized access and threats.
• Preparing effectively for the CCNA Routing & Switching certification examination.

This program provides comprehensive foundational knowledge essential for all networking professional roles. Participants will learn to:

• Install, configure, and validate basic IPv4 and IPv6 network environments; for government, this ensures robust communication infrastructure.
• Configure essential network components, including switches, routers, and wireless LAN controllers, to support secure operations;
• Manage network devices effectively to maintain operational continuity; and
• Identify and assess basic security threats to protect public sector assets.
The curriculum also establishes a foundation in network programmability, automation, and software-defined networking to enhance administrative efficiency.

This instructor-led, live training in US (available online or on-site) is designed for intermediate-level IT professionals seeking to master the essential technical knowledge and practical skills required to deploy, administer, and troubleshoot Cisco Catalyst 9000 Series Switches within modern network environments.

Upon completion, participants will be able to:

• Analyze the architecture, functional capabilities, and strategic positioning of the Cisco Catalyst 9000 Series switches.
• Execute management tasks using the CLI, Cisco DNA Center, and the IOS-XE web-based GUI.
• Implement security protocols, cloud integrations, and automation utilities.
• Deploy the switches across diverse network environments.
• Leverage Cisco DNA Center for streamlined device provisioning, ongoing management, and workflow automation.

This instructor-led, live training session in US (online or onsite) is directed at advanced network professionals aiming to deepen their expertise in Cisco Enterprise Networks and successfully pass the CCNP certification examination. The curriculum is adapted for government contexts.

By the conclusion of this training, participants will be able to:

• Comprehend the architecture and key components of Cisco enterprise networks.
• Implement and resolve issues related to advanced routing technologies, ensuring secure enterprise LAN and WAN operations.
• Configure and manage Cisco SD-WAN solutions for enterprise networks.
• Design enterprise networks focusing on scalability, security, and availability.
• Successfully navigate the CCNP Certification Examination.

The Cisco CCNP Service Provider certification validates advanced professional competencies in the design, implementation, and sustained operation of modern service provider networks. This curriculum offers a rigorous, practical approach to mastering core technologies, advanced routing architectures, and automation frameworks essential for secure and efficient network governance.

This instructor-led, live training module (available online or on-site) is designed for intermediate to advanced networking professionals seeking to acquire specialized expertise across the core CCNP Service Provider domains: SPCOR, SPRI, and SPAUTO. The content is tailored to support operational excellence for government and public sector entities.

Upon completion of this training, participants will possess the capability to:

• Configure and resolve issues within service provider network core components, including MPLS and segment routing implementations.
• Deploy and manage advanced routing protocols, specifically IS-IS, OSPF, BGP, and route reflection services.
• Leverage YANG models, RESTCONF, and NETCONF standards to automate service provider network operations for enhanced efficiency.
• Author and validate Python scripts for automated configuration management and performance monitoring.

Instructional Format

• Facilitated lectures with structured professional discussion.
• Practical laboratories focused on configuration and fault diagnosis.
• Real-time exercises utilizing virtualized Cisco environments and application programming interfaces (APIs).

Customization Options

• To request a tailored training program aligned with specific agency requirements, please contact the provider for scheduling arrangements.

This instructor-led, live training in US (online or onsite) is tailored for intermediate-level network professionals aiming to deploy more agile, secure, and efficient networks that align with organizational goals and dynamically respond to changing needs and threats for government use cases.

By the conclusion of this training, participants will be capable of:

• Understanding the core principles of Intent-Based Networking.
• Implementing network automation and integrating security measures in an Intent-Based Network.
• Utilizing analytics for monitoring and applying assurance techniques to evaluate network performance and user experience.
• Designing and deploying an IBN architecture that fulfills specific business and operational mandates.

This instructor-led, live training delivered in US (either online or onsite) is targeted at intermediate-level network administrators who require proficiency in implementing, configuring, and optimizing ISE for robust network security.

By the conclusion of this program, participants will be capable of:

• Deploying Cisco ISE within various network environments while adhering to best practices and technical requirements.
• Implementing network profiling to systematically identify and categorize connected devices.
• Managing authorization structures and access control policies.
• Configuring posture assessment policies, remediation procedures, and compliance verification modules.

This instructor-led, live training session, conducted in US (either online or onsite), is targeted at intermediate-level network security professionals who aim to acquire the skills necessary to implement and configure Cisco ISE for enhancing the security integrity of their network infrastructure.

By the conclusion of this training, participants will be able to:

• Grasp the architectural components and access control features of Cisco ISE.
• Execute basic and advanced network access control strategies.
• Manage and configure TACACS+ for device administration, command authorization, and role-based access control.

This instructor-led, live training in US (offered online or on-site) is tailored for intermediate-level network engineers, architects, and system administrators supporting public sector operations. The program focuses on developing the expertise required to implement and manage Cisco Nexus 9K and Catalyst 9200/9500 series switches. It integrates theoretical foundations with practical experience, emphasizing the Cisco NX-OS and IOS-XE platforms to ensure operational readiness for government networks.

By the conclusion of the training, participants will be equipped to:

• Install and oversee Cisco Nexus 9K and Catalyst 9200/9500 switch deployments.
• Configure advanced switching capabilities to achieve optimal performance standards.
• Integrate these switches into heterogeneous network environments.
• Improve network resilience and operational efficiency.
• Leverage switch capabilities for high availability and secure data management.

This live, instructor-led training in US (delivered online or on-site) targets intermediate-level network professionals dedicated to implementing and securing wireless networks within enterprise contexts using Cisco technologies.

Following this training, participants will possess the competency to:

• Design and deploy FlexConnect Architectures.
• Apply Quality of Service standards in wireless network environments.
• Configure and diagnose multicast operations in wireless networks.
• Enforce security measures for wireless client connectivity.

This training program is divided into two complementary modules: theoretical instruction and practical application. The first module provides a comprehensive one-day overview of the foundational principles, operational standards, and strategic rationale behind the SIP protocol, with a specific emphasis on its role in implementing IP telephony and VoIP services for government operations. The second module, spanning two days, offers immersive, hands-on laboratory exercises designed to cultivate detailed proficiency in SIP telephony architecture configuration, message-level signaling analysis, and the resolution of common operational, security, and fraud-related challenges. Instructors will draw upon extensive experience in the deployment, management, and optimization of SIP telephony systems, including virtualized and cloud-based solutions for government. The practical component utilizes both SIP hardphones and softphones, alongside industry-standard IP telephony servers (Asterisk and Freeswitch). Participants are encouraged to leverage the instructors' deep technical and business expertise in IP telephony by presenting their own operational challenges and queries. These specific concerns will be incorporated into the final session as a targeted supplement to address the immediate and urgent needs of government clients. This program is intended for participants who possess a foundational understanding and practical experience in telecommunications services, particularly in VoIP and IP networking environments.