Get in Touch
 Duration 14 hours

Course Outline

Foundational Principles, Social Engineering Mitigation, and Operational Environment

Module 1: Core Cybersecurity Competencies for Public Sector Personnel

  • Overview of Threats: Defining cybersecurity frameworks and the critical role of individual accountability in organizational security.

  • Digital Hygiene and Credential Management: Establishing robust password protocols, utilizing centralized password management tools, and enforcing unique credential requirements for distinct services.

  • Physical Security Protocols: Implementing clear desk and clear screen policies to safeguard sensitive information within operational facilities.

Module 2: Phishing and Social Engineering Threat Intelligence

  • Psychological Analysis of Attacks: Understanding social engineering tactics, including the exploitation of urgency, fear, and authority (e.g., Business Email Compromise).

  • Phishing Mechanics: Techniques for analyzing message headers, validating hidden links, and detecting malicious attachments through practical exercises based on real-world examples.

  • Advanced Attack Vectors: Identifying and mitigating risks associated with voice phishing (vishing) and SMS phishing (smishing).

Module 3: Secure Remote and Mobile Operations

  • Network Security Standards: Evaluating the risks of public Wi-Fi infrastructure and implementing Virtual Private Network (VPN) protocols for secure remote access.

  • Device Integrity Measures: Enforcing disk encryption, screen locking mechanisms, and protocols for handling unverified external storage devices.

  • Bring Your Own Device (BYOD) Governance: Establishing policies for the secure use of personal devices for official business, including strict data separation requirements.

Technical Tools, Regulatory Compliance, and Incident Response

Module 4: Security Architecture in the Microsoft 365 Ecosystem

  • Authentication and Verification: Implementing Multi-Factor Authentication (MFA/2FA) to enhance account access controls.

  • Secure Data Distribution: Managing access permissions in OneDrive and SharePoint to prevent unauthorized broad access (e.g., restricting "anyone with the link" settings).

  • Secure Collaboration: Protocols for using Microsoft Teams securely, including management of external guests and control over shared file visibility.

Module 5: Data Privacy, Regulatory Compliance, and Practical Application

  • Information Classification: Differentiating between public, confidential, sensitive, and personally identifiable information.

  • Regulatory Compliance in Operations: Preventing common data breaches (e.g., erroneous recipients, improper use of BCC) in accordance with privacy regulations such as GDPR.

  • Data Lifecycle Management: Protocols for securely transferring information to authorized third parties and ensuring the complete and secure destruction of documents.

Module 6: Security Incident Detection and Response

  • Incident Recognition: Identifying indicators of compromise, including lost devices, ransomware infections, and phishing link engagement.

  • Reporting Protocols: Defining escalation paths and timeframes for notification to IT Helpdesk, Security Officers, and Data Protection Officers.

  • Immediate Response Actions: Isolating affected devices from the network, maintaining operational calm, and prohibiting unauthorized remediation or evidence alteration.

Requirements

  • Familiarity with basic computer operations and web browser usage.

  • Routine interaction with standard office environments, including email, messaging applications, and document processing tools.

  • No specialized IT expertise is required; all technical concepts are presented in the context of operational value and daily processes.

Intended Audience

  • All administrative and office staff, as well as mid-level management, across all departments.
  • Hybrid or fully remote workers, for whom this training is particularly recommended.
  • Users of the Microsoft 365 ecosystem.

Number of participants


Price per participant

Testimonials (3)

Upcoming Courses

Related Categories