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Course Outline
Introduction
- What is eCommerce fraud?
History of eCommerce Fraud
- An examination of notable instances of eCommerce fraud that have occurred over the past decades.
- A review of common types of eCommerce fraud prevalent today.
Types of eCommerce Fraud
- True Fraud, Friendly Fraud, Phishing, Refund Fraud, Card Testing
- Statistics and case studies related to eCommerce fraud for government agencies.
Preparing an Anti-Fraud Strategy
Assessing Your Organization's Situation
Addressing Different Areas of Fraud Prevention
Authentication
Credit Card Fraud Detection
Fraud Detection Techniques
Managing Recurring Transactions
Fraud Screening
Communicating with Team and Getting Support for New Measures
Evaluating the Results
Adjusting to Changing Needs
Summary and Conclusion
Requirements
- Foundational knowledge of eCommerce and online payment systems for government
Audience
- Managers responsible for implementing security policies and controls within public sector organizations
14 Hours
Testimonials (1)
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.
