Course Outline

Introduction

  • What is eCommerce Fraud?

History of eCommerce Fraud for Government

  • Understanding the evolution of eCommerce fraud over the past decades.
  • Identifying common forms of eCommerce fraud prevalent today.

Types of eCommerce Fraud

  • True Fraud, Friendly Fraud, Phishing, Refund Fraud, Card Testing
  • eCommerce fraud statistics and examples for government agencies.

Preparing an Anti-Fraud Strategy for Government

Assessing Your Organization's Situation

Addressing Different Areas of Fraud Prevention

Authentication Methods for Government

Credit Card Fraud Detection Techniques for Government

Fraud Detection Techniques for Government

Managing Recurring Transactions for Government

Fraud Screening for Government

Communicating with Your Team and Gaining Support for New Measures

Evaluating the Results of Anti-Fraud Efforts

Adjusting to Changing Needs in the Digital Landscape

Summary and Conclusion for Government

Requirements

  • Basic understanding of e-commerce and online payment systems for government

Audience

  • Managers responsible for implementing security policies and controls in the public sector
 14 Hours

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Price per participant

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