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Course Outline
Module 1: ISO 9001 – Interpretation of the Standard for Government
- Introduction to Quality Management Principles for government operations
- Overview of the structure and clauses of ISO 9001, tailored for public sector use
- Key terms and definitions relevant to government agencies
- Process approach and risk-based thinking in a governmental context
- Detailed analysis of ISO 9001:2015 requirements for government entities
- Application of these requirements in real-world government scenarios
- Guidance on documentation and implementation for government agencies
Module 2: ISO 9001 – Internal Auditor Training for Government
- The role and responsibilities of an internal auditor within government organizations
- Audit planning and preparation specific to public sector environments
- Conducting opening and closing meetings in a governmental context
- Interviewing techniques and evidence collection for government audits
- Classification and reporting of nonconformities within government agencies
- Writing effective audit reports for government entities
- Corrective action follow-up tailored to public sector needs
- Practical audit simulations based on case studies relevant to government operations
Module 3: ISO 27001 – Interpretation of the Standard for Government
- Fundamentals of Information Security Management Systems (ISMS) in a public sector context
- Key concepts and principles of ISO 27001, adapted for government use
- Detailed walkthrough of ISO 27001:2022 clauses and Annex A controls for government entities
- Risk assessment and treatment methodologies specific to public sector information security
- Statement of Applicability (SoA) and documentation requirements for government agencies
- Implementation challenges and best practices for government ISMS
Module 4: ISO 27001 – Internal Auditor Training for Government
- Auditing techniques for information security controls in a governmental context
- Planning and executing ISMS internal audits within public sector organizations
- Evidence gathering in a digital environment specific to government agencies
- Reporting information security nonconformities for government entities
- Follow-up and continual improvement processes tailored to the public sector
- Audit roleplay based on realistic ISMS scenarios relevant to government operations
Summary and Next Steps for Government
Requirements
- An understanding of fundamental business processes
- Familiarity with quality or information security principles
- Interest in compliance, auditing, or management systems for government
Audience
- Quality assurance professionals
- Information security managers
- Internal auditors and compliance officers
21 Hours
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