Course Outline

Module 1: ISO 9001 – Interpretation of the Standard for Government

  • Introduction to Quality Management Principles for government operations
  • Overview of the structure and clauses of ISO 9001, tailored for public sector use
  • Key terms and definitions relevant to government agencies
  • Process approach and risk-based thinking in a governmental context
  • Detailed analysis of ISO 9001:2015 requirements for government entities
  • Application of these requirements in real-world government scenarios
  • Guidance on documentation and implementation for government agencies

Module 2: ISO 9001 – Internal Auditor Training for Government

  • The role and responsibilities of an internal auditor within government organizations
  • Audit planning and preparation specific to public sector environments
  • Conducting opening and closing meetings in a governmental context
  • Interviewing techniques and evidence collection for government audits
  • Classification and reporting of nonconformities within government agencies
  • Writing effective audit reports for government entities
  • Corrective action follow-up tailored to public sector needs
  • Practical audit simulations based on case studies relevant to government operations

Module 3: ISO 27001 – Interpretation of the Standard for Government

  • Fundamentals of Information Security Management Systems (ISMS) in a public sector context
  • Key concepts and principles of ISO 27001, adapted for government use
  • Detailed walkthrough of ISO 27001:2022 clauses and Annex A controls for government entities
  • Risk assessment and treatment methodologies specific to public sector information security
  • Statement of Applicability (SoA) and documentation requirements for government agencies
  • Implementation challenges and best practices for government ISMS

Module 4: ISO 27001 – Internal Auditor Training for Government

  • Auditing techniques for information security controls in a governmental context
  • Planning and executing ISMS internal audits within public sector organizations
  • Evidence gathering in a digital environment specific to government agencies
  • Reporting information security nonconformities for government entities
  • Follow-up and continual improvement processes tailored to the public sector
  • Audit roleplay based on realistic ISMS scenarios relevant to government operations

Summary and Next Steps for Government

Requirements

  • An understanding of fundamental business processes
  • Familiarity with quality or information security principles
  • Interest in compliance, auditing, or management systems for government

Audience

  • Quality assurance professionals
  • Information security managers
  • Internal auditors and compliance officers
 21 Hours

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