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Course Outline
**Conceptual Framework**
- Value of Improvement
- Distinction Between Improvement and Management
- Integration with Total Quality Control (TQC)
- Improvement and Suggestion Systems
- Competitive Advantage Through Improvement
- Process-Oriented Versus Results-Oriented Management
- Improvement Versus Innovation
- Measurement of Improvement
- Quality Control as Human Resource Management
- Comparative Analysis of Quality Control Methods: Japan and the West
- Adherence to the PDCA Cycle
- Grassroots-Level Improvement Initiatives
- Manager-Led Improvement
- Infrastructure for Improvement Activities
- Team-Based Improvement
- Individual-Led Improvement
- Cross-Functional Management
- Hoshin Kanri (Policy Deployment)
- Quality Deployment
- Total Productive Maintenance (TPM)
- Identification of Management Issues
- Relationship Between Improvement Activities and Labor-Management Relations
- Labor-Management Dynamics: Adversaries or Allies
- Senior Executive Commitment
- Customers as the Ultimate Determinants of Quality
- Evolving Supplier Relationships: Challenges Facing Western Organizations for government entities and private sector counterparts
Requirements
None. This service is provided for government use.
7 Hours
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company
