Microsoft Endpoint Configuration Manager (MECM) Training Course

Puppet is an open-source solution for configuration management that automates infrastructure provisioning, system setup, and ongoing administration across diverse server environments.

This instructor-led, live training session—available via online or onsite delivery—is designed for system administrators at the beginner to intermediate level who aim to leverage Puppet for automating system configurations within a Master-Client architecture.

Upon completion of this program, participants will be equipped to:

• Install and configure Puppet on both master and client nodes.
• Develop and deploy Puppet manifests to oversee configuration states.
• Construct and repurpose Puppet modules, templates, and classes.
• Incorporate conditional logic and execution ordering into Puppet manifests.

Training Methodology

• Interactive instruction and structured dialogue.
• Extensive exercises and practical application.
• Live-lab implementation for direct technical engagement.

Customization for Government Agencies

• To request a customized training for this course, please contact us to arrange.

Microsoft Endpoint Configuration Manager (MECM) serves as a robust platform for the deployment, administration, and security of enterprise endpoints and software assets.

This instructor-led, synchronous training, available via online or onsite delivery, is designed for IT practitioners with intermediate proficiency. The curriculum focuses on the installation, configuration, and management of Microsoft Endpoint Configuration Manager to facilitate contemporary desktop and application governance within federal environments. This program provides solutions tailored for government agencies seeking scalable infrastructure management.

Upon completion, participants will demonstrate competency in:

• Installing and configuring MECM infrastructure components.
• Deploying operating systems, applications, and updates across authorized devices.
• Monitoring system compliance and inventory through integrated reporting tools.
• Integrating MECM with Microsoft Intune to enable co-management and modern endpoint strategies.

Course Format

• Interactive instruction and structured discussion.
• Extensive practical exercises.
• Hands-on implementation within a live laboratory setting.

Training Customization

• To request a customized version of this course, please contact the training administration to arrange specific requirements.

Training goals:

Gain foundational knowledge of Ansible
Acquire skills to install and set up the platform
Examine essential elements, including Playbooks, Modules, and Inventory
Deploy automation workflows leveraging Ansible
Run Playbooks to oversee and automate remote computing infrastructure for government

The publication Managing Configuration with Ansible equitates system administrators with actionable methodologies for automating Linux and Unix infrastructure. It addresses foundational concepts of Ansible playbooks, roles, inventory management, and variable-driven configurations. The text analyzes established practices for YAML syntax, conditional logic, vault encryption, and rolling update strategies. This resource supports professionals in standardizing deployment workflows and mitigating configuration drift within complex server environments for government operations.

This guided, live training session in US (available online or on-premises) is designed for DevOps engineers, software developers, and System Operations administrators seeking to optimize organizational IT infrastructure and processes by leveraging the full capabilities of the Ansible project. Participants will gain the skills necessary to execute complex Ansible deployments for large-scale applications while utilizing its open-source Tower component to enhance DevOps management and team collaboration.

This program provides essential resources for government agencies and other public sector entities that require robust automation solutions.

Upon completion of this training, participants will be able to:

• Install and configure Ansible alongside complementary open-source tools and resources.
• Deploy a centralized DevOps management system utilizing features from the Ansible project.
• Implement continuous integration and continuous delivery (CI/CD) pipelines through advanced Ansible automation capabilities.
• Improve System Operations practices by applying Ansible’s collaborative features to support larger team structures.
• Streamline and optimize existing DevOps workflows within the organization.
• Integrate Ansible with external platforms and utilize supplementary Ansible tools to benefit organizational objectives.

Ansible Automation serves as a robust framework designed to facilitate IT automation, configuration management, and large-scale deployment capabilities.

This guided training program, available in online or onsite formats, targets intermediate DevOps practitioners seeking to design, develop, and sustain advanced automation artifacts for integration within broader enterprise IT environments. The curriculum emphasizes the development of secure and scalable solutions for government and public sector applications.

Upon completion of this instructional session, participants will be equipped to:

• Engineer custom Ansible modules and plugins to extend platform functionality.
• Construct sophisticated playbooks utilizing Jinja2 templating, filters, and conditional logic.
• Implement integrations between Ansible infrastructure and external APIs or version control repositories.
• Organize automation content effectively through the use of Collections and Roles.

Instructional Methodology

• Engaging lectures coupled with collaborative discussion.
• Practical application of the Ansible Automation Platform within simulated enterprise environments.
• Structured exercises emphasizing the development, integration, and validation of automation content.

Program Customization

• Organizations seeking tailored training aligned with specific Ansible deployment scenarios are encouraged to contact us to arrange a customized curriculum.

Ansible Tower functions as an enterprise-grade framework designed to manage and expand Ansible automation within complex IT ecosystems.

This instructor-led, live training session, available either online or on-site, targets intermediate-level IT professionals seeking to deploy, configure, and operate Ansible Tower as a core component of their enterprise automation strategy.

Upon completion of this training, participants will be capable of:

• Installing and configuring Ansible Tower for organizational deployment.
• Administering users, teams, inventories, and credentials within the Tower environment.
• Initiating and monitoring playbooks via job templates and workflows.
• Implementing secure and scalable automation practices across various teams and departments.

Course Format

• Interactive lectures combined with group discussions.
• Practical application of Ansible Tower in enterprise-scale scenarios.
• Supervised exercises centered on the deployment, management, and security of Tower infrastructure.

Customization Options

• To arrange customized training tailored to your organization’s specific automation infrastructure, please contact us for details.

This program is designed for government audiences who require robust IT operational capabilities.

This instructor-led training session, offered US (via remote or in-person delivery), is designed for system operators and administrators seeking to utilize Foreman and Katello to oversee and monitor their server environments and infrastructure.

Upon completion of this course, participants will be equipped to:

• Configure Foreman to automate the provisioning and configuration of systems for government operations.
• Deploy Katello to leverage its content management capabilities, facilitating the creation, organization, and administration of repositories.
• Monitor infrastructure modifications by utilizing Foreman’s reporting and monitoring tools.

This instructor-led, live training in US (online or onsite) is designed for system administrators seeking to leverage Microsoft SCCM to manage infrastructures.

By the end of this training, participants will be able to:

• Use the Configuration Manager console for infrastructure management.
• Configure public key infrastructures to secure Microsoft SCCM.
• Perform advanced application deployment and troubleshooting.

SaltStack, also known as Salt, is an open-source, Python-based configuration management platform designed to automate the provisioning of hardware and software resources within information technology ecosystems. It serves as a prevalent orchestration solution for cloud and IT operational contexts, providing scalable infrastructure management capabilities for government agencies.

This instructor-led live training, available in onsite or remote formats, enables participants to master the deployment of SaltStack through practical, hands-on exercises. Trainees will engage in the setup, configuration, provisioning, optimization, and troubleshooting of server collections within a simulated cloud environment tailored for government operations.

Upon completion of this course, participants will be able to:

• Install and configure SaltStack environments
• Automate infrastructure-related administrative workflows
• Provision and manage software updates and application packages
• Develop reusable configuration templates for standardization
• Utilize SaltStack for continuous system monitoring
Formulate strategies to enhance infrastructure efficiency

Troubleshoot issues related to SaltStack and its operational environment

Target Audience

• System administrators
• DevOps engineers

Course Format

• Integrated lectures, discussions, exercises, and extensive hands-on practice

Additional Information

• To request customized training for this course, please contact us to arrange.

Advanced Application Distribution, Deployment, and Monitoring via Configuration Manager

This extensive training program provides practical instruction on utilizing Configuration Manager and its corresponding site infrastructure to effectively administer network resources. The course content addresses critical operational requirements, focusing on:

• Application Administration: Acquire skills in deploying and overseeing applications for designated users and devices.
• Client System Integrity: Maintain high levels of performance and dependability across client endpoints.
• Asset Inventory: Execute thorough hardware and software inventory assessments.
• Operating System Implementation: Utilize proven methods for the seamless rollout of operating systems.
• Patch Management: Administer and optimize software update workflows to ensure system compliance.

Zammad is an open-source, web-based helpdesk and customer support platform that consolidates ticketing data from email, chat, telephone, and social media channels into a centralized queue. It provides a self-hosted alternative to commercial solutions such as Zendesk, Freshdesk, and ServiceNow, ensuring that sensitive information remains within your internal infrastructure.

This instructor-led live training, available online or onsite, targets intermediate support managers and system administrators seeking to transition from cloud-based helpdesk platforms to a sovereign, self-hosted ticketing solution using Zammad. This curriculum is designed for government and enterprise environments where data sovereignty is critical.

Upon completion of this training, participants will be equipped to:

• Deploy Zammad via standard packages or Docker with PostgreSQL support.
• Configure intake channels including email, chat, and APIs for comprehensive ticket ingestion.
• Establish operational workflows, escalation paths, and Service Level Agreement (SLA) timers.
• Implement role-based access controls, groups, and organizational structures.
• Integrate the platform with knowledge bases, reporting tools, and webhooks to streamline operations for government agencies.

Course Format

• Interactive lecture and facilitated discussion.
• Extensive exercises and practical application.
• Hands-on implementation within a live laboratory environment.

Customization Options

• To request tailored training for this course, please contact us to arrange scheduling and content adjustments.