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Course Outline

Foundations of AI Agents and OpenAI APIs

  • Defining an AI agent and distinguishing it from standard chatbot systems
  • Key operational use cases for assistants and automated workflow agents within government functions
  • Fundamental concepts of the OpenAI API, including request protocols and response formats
  • Designing a foundational agent workflow to support specific business tasks

Establishing the Development Environment

  • Securing API access, managing credentials, and configuring local development settings
  • Selecting appropriate programming languages, such as Python or JavaScript, for implementation
  • Executing initial API requests and analyzing the resulting outputs
  • Understanding core request parameters and structured data output capabilities

Prompt Engineering and Instruction Design

  • Formulating precise instructions to define agent behavior
  • Structuring prompts to ensure consistent and actionable responses
  • Utilizing examples, constraints, and specific output formats
  • Identifying and mitigating common pitfalls in prompt design

Tool Integration and Multi-Step Workflows

  • Overview of tool usage mechanisms and function calling patterns
  • Defining simple tools to facilitate business processes and data retrieval
  • Transmitting structured data between the model and integrated tools
  • Coordinating basic multi-step agent workflows for complex tasks

Context Management, Reliability, and Safety Protocols

  • Handling multi-turn dialogues and maintaining session state
  • Ensuring responses remain focused, consistent, and aligned with task objectives
  • Implementing basic guardrails, content moderation, and error fallback procedures
  • Monitoring token consumption, cost efficiency, and potential points of failure

Developing and Evaluating a Simple Business Agent

  • Constructing an end-to-end agent tailored to a realistic government operational scenario
  • Integrating prompts, tools, and workflow logic into a cohesive system
  • Testing the agent against sample cases and refining its design based on results
  • Documenting key learnings and outlining next steps for production deployment

Requirements

  • Understanding of fundamental API principles and JSON data structures
  • Proficiency in Python or JavaScript for scripting operations
  • Foundational programming capabilities

Audience

  • Software engineers developing operational AI assistants and automated workflows
  • Technical product groups assessing OpenAI-enabled solutions
  • Solution architects and innovation units evaluating agent-based applications for government
 7 Hours

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