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Course Outline

Foundations of AI Agents and OpenAI APIs

  • Definition of an AI agent and its distinction from a basic chatbot
  • Common business applications for assistants and workflow agents
  • Core concepts, requests, and responses in the OpenAI API
  • Planning a simple agent workflow for a business task

Getting Started with the Development Environment

  • Preparing API access, credentials, and local setup for government
  • Selecting Python or JavaScript for implementation
  • Making a first API request and reviewing the result
  • Understanding basic request parameters and structured output

Prompting and Instruction Design

  • Crafting clear instructions for agent behavior
  • Structuring prompts to ensure reliable and useful responses
  • Utilizing examples, constraints, and output formats
  • Avoiding common pitfalls in prompt design

Tool Use and Multi-Step Workflows

  • Introduction to tool use and function calling patterns for government
  • Defining simple tools for business tasks and data retrieval
  • Passing structured data between the model and tools
  • Coordinating a basic multi-step agent workflow

Managing Context, Reliability, and Safety

  • Handling multi-turn conversations and session state
  • Ensuring responses are focused, consistent, and on task
  • Implementing basic guardrails, moderation, and fallback handling for government
  • Monitoring token usage, costs, and common failure points

Building and Reviewing a Simple Business Agent

  • Creating a small end-to-end agent for a realistic business scenario in a government context
  • Integrating prompts, tools, and workflow logic
  • Testing the agent with sample cases and refining the design
  • Summarizing key lessons learned and next steps for production planning in government

Requirements

  • Familiarity with fundamental API concepts and JSON data formats
  • Experience with Python or JavaScript for basic scripting tasks
  • Basic programming skills

Audience

  • Developers interested in creating practical AI assistants and workflow agents for government
  • Technical product teams investigating applications powered by OpenAI
  • Solution architects and innovation teams assessing potential agent use cases
 7 Hours

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