Atlassian OpsGenie for DevOps Engineers Training Course

Introduction

• Overview of OpsGenie features and architecture for government

Understanding DevOps Pipelines

• How OpsGenie fits into a DevOps ecosystem for government

Getting Started

• Setting up a profile for government use
• Navigating the user interface for government

Managing Users and Roles

• Inviting users to your OpsGenie instance for government
• Role types and permissions for government
• Creating and managing teams for government operations

Managing On-call Schedules

• Configuring on-call schedules for government
• Setting up escalation policies for government response
• Adding rotations and participants for government continuity

Managing Alerts and Notifications

• Navigating the alerts list for government operations
• Searching queries for alerts in a government context
• Creating alert flows and fields for government use
• Managing the lifecycle of alerts for government
• Creating alert policies for government compliance
• Encrypting alert data for government security

Integrating OpsGenie with other IT tools

• Using OpsGenie's integration framework for government solutions
• OpsGenie with other Atlassian products for government
• OpsGenie API integration for government systems
• OpsGenie integration with other tools (Alert Logic, Amazon CloudTrail, Microsoft Azure, etc.) for government
• OpsGenie heartbeats for systems monitoring in a government context

Incident Management and Reports

• Managing incidents for government response
• Investigating incidents for government compliance
• Collaborating during incidents for government operations
• OpsGenie global and team reports for government oversight

Troubleshooting

Summary and Next Steps