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Course Outline
Overview of Oracle Communications Billing and Revenue Management
- Definition of billing and revenue management
- Strategic value of billing and revenue management for public sector organizations
- Executive summary of Oracle BRM capabilities
- Guide to navigating the Oracle BRM environment
- Configuration of user accounts and security roles
Management of Billing Operations
- Classification of billing process types
- Stages in the billing process lifecycle
- Configuration of billing parameters
- Oversight and management of billing workflows
- Execution of payment processing procedures
- Implementation of automation and workflow standards
Revenue Management Framework
- Analysis of revenue sources
- Criticality of revenue management within telecommunications infrastructure
- Pricing structures and rating methodologies
- Administration of revenue streams for government use
- Principles of revenue recognition
- Deployment of revenue recognition policies
- Utilization of reporting tools to monitor revenue performance
- Development of custom reports and analytical dashboards
Advanced Capabilities and System Optimization
- Administration of customer accounts and profile data
- Resolution of customer inquiries and operational issues
- Definition and management of product offerings
- Configuration of product catalogs and service bundles
- Integration of Oracle BRM with Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems
- Maintenance of interoperability and data continuity between integrated systems
- Assurance of data security within billing and revenue management frameworks
- Adherence to industry standards and regulatory requirements
- Strategies for performance optimization
Customization and Operational Best Practices
- Tailoring of user interfaces and operational workflows
- Expansion of functionality through supplementary modules
- Adoption of best practices for billing and revenue operations in government contexts
- Identification of common challenges and corresponding resolutions
- Reference to Oracle support resources for technical assistance
Summary and Strategic Next Steps
Requirements
- Foundational knowledge of Oracle enterprise applications
- Working familiarity with billing and revenue lifecycle processes
Audience
- Billing managers
- Revenue managers
- System administrators
- Business analysts
14 Hours
Testimonials (1)
good explanation on each points and provide assignment for practices.