Course Outline

Introduction to Oracle Communications Billing and Revenue Management for Government

  • What is billing and revenue management?
  • Importance of billing and revenue management in public sector operations
  • Overview of Oracle BRM for government
  • Navigating Oracle BRM for government
  • Setting up users and roles for government

Billing Process Management for Government

  • Types of billing processes for government entities
  • Lifecycle of a billing process in the public sector
  • Configuring billing parameters for government
  • Managing billing processes for government agencies
  • Payment processing for government services
  • Automation and workflow for government operations

Revenue Management for Government

  • Understanding revenue streams in the public sector
  • Importance of revenue management in telecommunications for government
  • Pricing and rating for government services
  • Managing revenue streams for government agencies
  • Understanding revenue recognition principles for government
  • Implementing revenue recognition policies in the public sector
  • Using reports to track revenue performance for government
  • Creating custom reports and dashboards for government entities

Advanced Features and Optimization for Government

  • Managing customer accounts and profiles for government services
  • Handling customer queries and issues in the public sector
  • Defining and managing products and services for government
  • Configuring product catalogs and bundles for government use
  • Integrating Oracle BRM with ERP and CRM systems for government
  • Ensuring seamless data flow between systems in the public sector
  • Ensuring data security in billing and revenue management for government
  • Complying with industry standards and regulations for government entities
  • Performance optimization for government operations

Customization and Best Practices for Government

  • Customizing user interfaces and workflows for government
  • Extending functionality with add-ons and plugins for government use
  • Implementing best practices for billing and revenue operations in the public sector
  • Common issues and solutions for government entities
  • Accessing Oracle support resources for government

Summary and Next Steps for Government

Requirements

  • Basic understanding of Oracle applications for government use
  • Familiarity with billing and revenue management processes in a public sector context

Audience

  • Billing Managers
  • Revenue Managers
  • System Administrators
  • Business Analysts
 14 Hours

Number of participants


Price per participant

Runs with a minimum of 4 + people. For 1-to-1 or private group training, request a quote.

Upcoming Courses

Oracle Communications Billing and Revenue Management (BRM)

2026-03-23 09:30
14 hours
Columbus, OH - Galleria at PNC Plaza
$ 2703 (Online)
$ 3903 (Classroom)

Oracle Communications Billing and Revenue Management (BRM)

2026-04-06 09:30
14 hours
Ann Arbor, MI – Regus - South State Commons I
$ 2703 (Online)
$ 3903 (Classroom)

Oracle Communications Billing and Revenue Management (BRM)

2026-04-20 09:30
14 hours
Detroit, MI - Renaissance Center
$ 2703 (Online)
$ 3903 (Classroom)

Oracle Communications Billing and Revenue Management (BRM)

2026-05-04 09:30
14 hours
Baltimore, MD – Regus at Legg Mason Tower
$ 2703 (Online)
$ 3903 (Classroom)

Oracle Communications Billing and Revenue Management (BRM)

2026-05-18 09:30
14 hours
MN, Minneapolis - Fifth Street Towers
$ 2703 (Online)
$ 3903 (Classroom)

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