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Course Outline
Understanding Ourselves and Others for Government
- Recognizing that when we request others to attend a meeting, we are imposing our own priorities on them.
- Exploring the factors that influence our behavior.
- Assessing how our actions impact others: do they respond as expected and required? If not, what are the underlying reasons?
The Process for Managing Meetings for Government
- Evaluating the necessity of a meeting; considering alternatives and determining if any are more suitable.
- The structured approach to convening, managing, and preparing for meetings:
- Developing a clear agenda that outlines the objectives, topics, and estimated times for each item.
- Inviting only essential participants to ensure efficiency and relevance.
- Facilitating the meeting by allowing only pertinent contributions, adhering to the agenda, and maintaining time constraints.
- Generating outputs: while detailed minutes may not always be necessary, action points should be clearly documented.
- Scheduling follow-up meetings as needed.
Attending Meetings for Government
- Assessing the necessity of attending all invited meetings.
- Criteria for deciding whether to attend a meeting.
- Justifications for declining meeting invitations.
- Evaluating permissible activities during meetings, considering attendees, subject matter, and timing.
Other Personal Efficiency and Time Management Issues for Government
- Setting and adhering to personal and professional objectives.
- Prioritizing Work:
- Determining the essential tasks that need to be completed.
- Ranking these activities based on urgency and importance.
- Evaluating whether staff and colleagues are working for you or vice versa.
- Identifying time wasters and strategies to mitigate them:
- Email management.
- Handling telephone calls efficiently.
- Managing unplanned interruptions.
- Avoiding displacement activities such as procrastination.
- Addressing other time-consuming factors.
- Implementing effective delegation practices.
- Developing assertiveness skills: seeking compromise and learning to decline requests appropriately.
7 Hours