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Course Outline

Self-Awareness and Interpersonal Dynamics

  • Recognize that convening a meeting imposes a specific priority structure on participants.
  • Examine the underlying factors influencing professional conduct and decision-making.
  • Assess the impact of personal behavior on colleagues; evaluate whether responses align with intended outcomes and professional standards. If discrepancies exist, identify the root causes.

Meeting Management Protocols

  • Determine the necessity of a meeting, evaluate alternative communication methods, and assess the suitability of alternatives.
  • Implement a structured process for convening, conducting, and preparing for meetings:
    • Develop a meaningful agenda that clearly outlines meeting objectives, key discussion topics, and estimated durations.
    • Restrict invitations to essential stakeholders only.
    • Conduct the meeting by facilitating relevant contributions while distinguishing between pertinent and extraneous input; adhere strictly to the agenda and scheduled time.
    • Document outputs: focus on actionable items rather than exhaustive minutes.
    • Schedule necessary follow-up sessions.

Meeting Participation

  • Evaluate the necessity of attending every meeting to which one is invited.
  • Establish criteria for determining whether to accept or decline meeting invitations.
  • Identify valid justifications for declining participation.
  • Determine appropriate actions regarding attendees, subject matter, and timing during meetings.

Personal Efficiency and Time Management

  • Establish and adhere to personal and professional objectives.
  • Task Prioritization
    • Determine which tasks require immediate attention.
    • Rank activities based on importance and urgency.
  • Time Imposed by Staff: Clarify the dynamic between supervisory authority and support from colleagues.
  • Time Drains: Identify factors that disrupt productivity and implement mitigation strategies:
    • Electronic mail
    • Telephone communications
    • Unplanned interruptions
    • Displacement activities, such as procrastination
    • Other contributing factors
  • Effective Delegation Practices
  • Assertiveness: Achieving compromise and developing the capacity to decline requests effectively.
 7 Hours

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