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 Duration 14 hours

Course Outline

Overview of the ProWatch Platform

  • System architecture and foundational design
  • Associated software modules and hardware components
  • Licensing structures and product editions

Deployment and Initialization

  • Installing ProWatch server and client applications
  • Database setup and initial configuration
  • Network topology and hardware connectivity

User Provisioning and Access Control

  • Creation and administration of user accounts
  • Defining access permissions and operational schedules
  • Management of badges and credentials

Hardware and Door Logic Configuration

  • Registration and setup of controllers and readers
  • Configuration of alarm points and output devices
  • Advanced door logic rules

Operational Monitoring and Incident Management

  • Real-time monitoring interfaces
  • Alarm processing and acknowledgement workflows
  • Incident documentation and escalation procedures

System Integration Capabilities

  • Integration with CCTV and video management platforms
  • Intrusion detection system linkage
  • Connection with third-party applications

System Maintenance and Troubleshooting

  • Database upkeep and backup protocols
  • Optimization of system performance
  • Resolution of common operational issues

Conclusion and Recommended Actions

Requirements

  • Understanding of enterprise security systems
  • Experience with access control or building management systems
  • Basic networking knowledge

Audience

  • Security and access control administrators
  • IT and network professionals supporting security infrastructure
  • Corporate security consultants

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