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Course Outline
Introduction to Smartphones for Government
- Overview of smartphones: iPhones versus Android devices
- Understanding touchscreen navigation and gestures
- Key differences between iPhones and Android smartphones
Getting Started with iPhones for Government
- Turning the device on and off
- Understanding the Home Screen and Control Center
- Using the Settings app for customization
Basic Smartphone Functions (with an iPhone Focus)
- Making and receiving calls
- Sending text messages and using iMessage
- Managing contacts and call history
- Setting up voicemail
Essential Apps and Productivity Tools for Government
- Using email (Apple Mail, Gmail, Outlook)
- Managing calendars and reminders
- Taking notes with Apple Notes and other apps
- Utilizing cloud storage (iCloud, Google Drive, Dropbox)
Internet and Social Media for Government
- Using Safari and other web browsers
- Setting up and using social media apps
- Connecting to Wi-Fi and mobile data
Security and Data Protection for Government
- Setting up Face ID and Touch ID
- Enabling passcodes and privacy settings
- Backing up data with iCloud
Smartphone Maintenance and Troubleshooting for Government
- Updating iOS and apps
- Managing battery life and storage
- Fixing common smartphone issues
Exploring Additional Features for Government
- Using Siri and voice commands
- Accessibility features for ease of use
- Screen recording and screenshots
Summary and Next Steps for Government
Requirements
- An understanding of fundamental technology concepts
- Experience with using a mobile phone for calls and messages
- A willingness to explore advanced smartphone features
Audience
- Employees who need to enhance their smartphone skills for government
- Professionals transitioning to digital tools to improve workplace efficiency in the public sector
- Individuals seeking to boost their mobile device proficiency for government tasks
14 Hours