Course Outline

Introduction to VMware vSphere Troubleshooting for Government

  • Overview of vSphere architecture for government environments
  • Troubleshooting methodology and tools aligned with public sector workflows
  • Best practices for issue tracking and resolution, emphasizing governance and accountability

Troubleshooting Virtual Machines

  • Common VM power-on failures in government systems
  • Snapshot issues and recovery strategies for secure environments
  • Guest OS performance diagnostics to ensure optimal operation of critical applications

Troubleshooting vCenter Server and ESXi Hosts

  • vCenter Server service and database issues, with a focus on maintaining system integrity and compliance
  • ESXi host connectivity and management issues, ensuring robust network security
  • Logs and CLI diagnostic tools for detailed analysis and reporting in government settings

Virtual Networking Troubleshooting

  • vSwitch and distributed switch configurations to support complex government networks
  • Network performance and connectivity issues, with strategies to enhance reliability and efficiency
  • Firewall and port group isolation problems, ensuring secure data transmission within government systems

Virtual Storage Troubleshooting

  • Datastore connection and latency problems, addressing the need for high availability and performance in government operations
  • VMFS and NFS mount errors, with solutions to maintain data integrity and access control
  • Storage path and multipathing issues, ensuring robust data management practices

Clusters and Resource Management Issues

  • HA/DRS cluster behavior in government environments, optimizing resource utilization and disaster recovery
  • Resource contention and overcommitment, with strategies to prevent performance degradation in mission-critical applications
  • Affinity rules and their impact on workload distribution and security compliance

Performance and Monitoring Tools

  • vSphere Performance Charts for real-time monitoring and data-driven decision-making
  • esxtop and resxtop usage to identify and resolve performance bottlenecks in government systems
  • Proactive alerting and metrics analysis to enhance system reliability and operational efficiency

Summary and Next Steps for Government

Requirements

  • An understanding of virtualization fundamentals
  • Experience with VMware vSphere or comparable platforms
  • Familiarity with basic networking and storage concepts

Audience

  • IT infrastructure administrators for government
  • System engineers
  • Technical support personnel responsible for VMware environments in public sector organizations
 40 Hours

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