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Course Outline

Collaborative Infrastructure Assessment

  • Evaluation of total cost of ownership for Zimbra, Microsoft Exchange, and Google Workspace within public sector environments.
  • Advantages of single-tenant architectures regarding administrative control, auditability, and data residency compliance.
  • Differentiation between Network Edition and Open Source Edition feature sets to determine suitability for government use cases.

Deployment and Configuration

  • Prerequisites: configuration of hostnames, DNS records, firewall rules, and operating system hardening standards.
  • Architectural patterns for single-server and multi-server implementations.
  • Execution of the installation wizard, initial domain establishment, and administrator account provisioning.

Email Core Functionality

  • Integration of Postfix mail transport and OpenLDAP directory services.
  • Configuration protocols for webmail access, IMAP, and POP3 client connectivity.
  • Mobile device synchronization via ActiveSync, Exchange Web Services, and CalDAV standards.

Collaborative Tools

  • Management of shared calendars, resource scheduling, and task delegation workflows.
  • Integration of contact directories and global address lists with organizational unit structures.
  • Implementation of file sharing capabilities and document version control mechanisms.

Security and Identity Management

  • Configuration of SSL/TLS encryption certificates, including automation via Let’s Encrypt.
  • Implementation of multi-factor authentication utilizing TOTP and hardware security keys.
  • Optimization of spam filtering (Amavis, DKIM, SPF) and antivirus protection (ClamAV).

Directory Interoperability

  • Configuration of external LDAP and Active Directory authentication mechanisms.
  • Establishment of delegated administration and domain isolation policies for multi-tenant government deployments.

Data Protection and Continuity

  • Execution of real-time backup and recovery procedures using zmbackup utilities.
  • Implementation of snapshot strategies for mail storage and database volume integrity.
  • Deployment of cross-site replication and failover protocols to ensure operational resilience.

System Administration and Oversight

  • Utilization of the administrative console for class-of-service management, quota enforcement, and message retention policies.
  • Employment of command-line interface tools for batch processing and automated scripting tasks.
  • Optimization of system performance through JVM memory allocation adjustments.

Requirements

  • Demonstrated proficiency in Linux server administration.
  • Expertise in configuring DNS records, including MX, A, TXT, and SRV entries.
  • Familiarity with web server architectures, proxy configurations, and Java-based applications.

Intended Audience

  • Enterprise messaging architects tasked with migrating away from Exchange or Google Workspace environments.
  • Institutions requiring a dedicated, single-tenant collaboration infrastructure.
  • Entities within the government and education sectors that are subject to strict data localization regulations for government use.
 21 Hours

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