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Course Outline
Collaborative Infrastructure Assessment
- Evaluation of total cost of ownership for Zimbra, Microsoft Exchange, and Google Workspace within public sector environments.
- Advantages of single-tenant architectures regarding administrative control, auditability, and data residency compliance.
- Differentiation between Network Edition and Open Source Edition feature sets to determine suitability for government use cases.
Deployment and Configuration
- Prerequisites: configuration of hostnames, DNS records, firewall rules, and operating system hardening standards.
- Architectural patterns for single-server and multi-server implementations.
- Execution of the installation wizard, initial domain establishment, and administrator account provisioning.
Email Core Functionality
- Integration of Postfix mail transport and OpenLDAP directory services.
- Configuration protocols for webmail access, IMAP, and POP3 client connectivity.
- Mobile device synchronization via ActiveSync, Exchange Web Services, and CalDAV standards.
Collaborative Tools
- Management of shared calendars, resource scheduling, and task delegation workflows.
- Integration of contact directories and global address lists with organizational unit structures.
- Implementation of file sharing capabilities and document version control mechanisms.
Security and Identity Management
- Configuration of SSL/TLS encryption certificates, including automation via Let’s Encrypt.
- Implementation of multi-factor authentication utilizing TOTP and hardware security keys.
- Optimization of spam filtering (Amavis, DKIM, SPF) and antivirus protection (ClamAV).
Directory Interoperability
- Configuration of external LDAP and Active Directory authentication mechanisms.
- Establishment of delegated administration and domain isolation policies for multi-tenant government deployments.
Data Protection and Continuity
- Execution of real-time backup and recovery procedures using zmbackup utilities.
- Implementation of snapshot strategies for mail storage and database volume integrity.
- Deployment of cross-site replication and failover protocols to ensure operational resilience.
System Administration and Oversight
- Utilization of the administrative console for class-of-service management, quota enforcement, and message retention policies.
- Employment of command-line interface tools for batch processing and automated scripting tasks.
- Optimization of system performance through JVM memory allocation adjustments.
Requirements
- Demonstrated proficiency in Linux server administration.
- Expertise in configuring DNS records, including MX, A, TXT, and SRV entries.
- Familiarity with web server architectures, proxy configurations, and Java-based applications.
Intended Audience
- Enterprise messaging architects tasked with migrating away from Exchange or Google Workspace environments.
- Institutions requiring a dedicated, single-tenant collaboration infrastructure.
- Entities within the government and education sectors that are subject to strict data localization regulations for government use.
21 Hours