BCS Training in Knoxville

The BCS Practitioner Certificate in Digital Product Management is a comprehensive program designed to develop practical, examination-aligned skills for managing digital products throughout their lifecycle.

This instructor-led, live training (available online or on-site) is tailored for intermediate-level learners who wish to enhance robust product management capabilities and prepare effectively for the BCS examination.

Upon completing this course, participants will be prepared to:

• Develop a clear product vision supported by strategic objectives.
• Apply customer-focused research techniques to enhance product decisions.
• Manage the digital product lifecycle using structured methodologies.
• Prepare confidently for the BCS examination with targeted guidance.

Format of the Course

• Engaging instruction supported by real-world examples, ensuring relevance for government applications.
• Structured exercises, case analyses, and exam-oriented practice to reinforce learning.
• Practical application of product management methods that align with certification requirements.

Course Customization Options

• If your team requires an examination-focused or role-specific version of this course, please contact us to discuss customization options for government use.

This instructor-led, live training in Knoxville (online or onsite) is aimed at beginner-level IT professionals who wish to gain both theoretical knowledge and practical understanding of AI concepts, ensuring they are well-prepared to pass the BCS Foundation Certificate exam and apply AI solutions effectively in their professional roles for government.

By the end of this training, participants will be able to:

• Understand core concepts of artificial intelligence (AI).
• Learn about AI applications, techniques, and tools relevant to public sector workflows.
• Identify the benefits, risks, and challenges associated with AI in government operations.
• Gain insights into ethics and governance in AI, particularly as they pertain to accountability and transparency in the public sector.
• Be prepared to take the BCS Foundation Certificate in AI exam.

Govtra is a BCS Accredited Training Provider.
This course will be delivered by an expert Govtra trainer approved by BCS.

This instructor-led, live training in Knoxville (online or onsite) is aimed at beginner-level IT professionals who wish to explore the potential benefits, risks, and challenges of implementing AI projects for government.

By the end of this training, participants will be able to:

• Understand the fundamental concepts, techniques, and ethical considerations of AI in a public sector context.
• Be familiar with real-world applications and challenges of AI for government operations.
• Gain confidence to take the BCS Essentials Certificate in Artificial Intelligence exam.
• Develop a practical approach to AI implementation in their professional environments within the public sector.

Govtra is a BCS Accredited Training Provider.
This course will be delivered by an expert Govtra trainer approved by BCS.

Who is it For:

This certification is designed for individuals involved in information security and information assurance. It is also relevant to those who require an understanding of Business Continuity Management, particularly those engaged in the areas of information security and information assurance.

What Will I Learn:

Candidates will be able to demonstrate:

• The role and necessity of business continuity management within an organization
• The stages of the business continuity management life cycle
• The key elements of a business continuity management program
• The importance of risk assessment in business continuity management
• The various options for developing a business continuity management strategy
• How to prepare and develop plans for responding to business continuity challenges
• The need for regular testing, maintenance, and review of these plans
• The necessity of fostering business continuity management awareness throughout the organization

Who is it for:

This program is designed for security professionals seeking to understand the technical and business dimensions of their field, as well as individuals aspiring to work in security architecture. It is particularly relevant for government employees and contractors looking to enhance their expertise.

• System Administrators who wish to transition into roles as security architects
• Technical architects interested in moving into the field of security architecture

This certificate also provides a complementary certification for those who have been awarded or are pursuing Certified Cloud Professional (CCP) status in Information Assurance.

What will I learn:

Candidates should be able to:

• Describe the business environment and the information risks that apply to government systems.
• Explain and implement security design principles for government applications.
• Identify information risks associated with potential solution architectures in a government context.
• Design alternative architectures or countermeasures to mitigate identified information risks within government systems.
• Ensure that proposed architectures and countermeasures effectively address identified information risks for government operations.
• Apply standard security techniques and architectures to manage security risks in government environments.
• Develop new architectures that address the risks posed by emerging technologies and evolving business practices for government.
• Provide consultancy and advice to explain Information Assurance and architectural challenges specific to government systems.
• Configure ICT systems in compliance with their approved security architectures for government use.

Who is it for:

This certificate is designed for individuals with an interest in information security, whether as a career path or to enhance their general business knowledge for government. It is particularly relevant to those who require a foundational understanding of Information Security Management Principles, including professionals looking to build upon this certification with further qualifications or those seeking a comprehensive overview to ensure that organizational information is appropriately protected.

What will I learn:

Candidates should be able to demonstrate:

• An understanding of the concepts related to information security management.
• Familiarity with current national legislation and regulations that impact information security management.
• Awareness of relevant national and international standards, frameworks, and organizations that support the management of information security.
• An understanding of the current business and technical environments in which information security management must operate.
• Knowledge of the categorization, operation, and effectiveness of various types of controls and their characteristics.

Who is it for:

This certification is designed for anyone with an interest in information security, whether as a career path or for enhancing general business knowledge. It is particularly relevant for government personnel who require a foundational understanding of Information Security Management Principles. The certificate also serves individuals considering a career in information security or those who wish to integrate this knowledge into their current professional roles. This program provides a solid foundation that can be built upon with further qualifications, or it can stand alone as a comprehensive overview to help organizations ensure the appropriate protection of their information.

What will I learn:

Candidates should be able to demonstrate:

• An understanding of the concepts related to information security management.
• Familiarity with current national legislation and regulations that impact information security management, particularly in a government context.
• Awareness of relevant national and international standards, frameworks, and organizations that support the management of information security for government operations.
• An understanding of the contemporary business and technical environments where information security management must be effectively implemented.
• Knowledge of the categorization, operation, and effectiveness of various types of controls and their characteristics.

Note: This is a four-day course that includes an additional day for exam preparation and practice exercises to ensure thorough readiness for government professionals.

Who is it for:

This training is designed for individuals involved in information security and information assurance roles within government agencies and organizations.

What will I learn:

Candidates should be able to demonstrate the following skills and knowledge:

• The ways in which effective management of information risk can bring significant benefits to government operations.
• The ability to explain and utilize information risk management terminology for government applications.
• How to conduct threat and vulnerability assessments, business impact analyses, and risk assessments for government environments.
• The principles of controls and risk treatment in the context of public sector workflows.
• The skills to present assessment results in a format that can serve as the foundation for a comprehensive risk treatment plan for government use.
• The application of information classification schemes appropriate for government agencies.

Who is it for:

This training is designed for individuals involved in or implementing the DevOps process within government agencies, including roles such as DevOps evangelist, automation architect, cloud infrastructure engineer, software developer, software tester, security engineer, database administrator, and product owners. For a more comprehensive list of relevant roles, please refer to the syllabus below.

What will I learn:

By the end of this training, participants will be able to demonstrate knowledge, understanding, and some basic application of the following aspects of DevOps for government:

• Origins
• Benefits
• Culture and teams
• Automation
• Lean principles
• Measurement techniques
• Collaboration and sharing
• Common roles and responsibilities
• Practices and methodologies
• Approaches for team collaboration and improvement

Format of the Course:

• Interactive lectures and discussions.
• Extensive exercises and practical applications.
• Hands-on implementation in a live-lab environment.

This course is designed for government personnel who need to understand data protection, with a specific focus on the General Data Protection Regulation (GDPR).

At the end of the course, participants should be able to:

• Hold a recognized qualification in data protection.
• Gain an understanding of the key changes introduced by the GDPR and the Data Protection Act (2018) for government.
• Comprehend the new rights afforded to data subjects under the GDPR and the Data Protection Act (2018), along with the implications these rights have for government operations.
• Understand individual and organizational responsibilities under the GDPR and the Data Protection Act (2018), particularly the importance of effective record-keeping in a government context.
• Grasp the increased obligations faced by data controllers and processors within government entities as a result of the GDPR's implementation and the enactment of the Data Protection Act (2018).
• Be better equipped to support their organization in processing customer data in compliance with the GDPR and the Data Protection Act (2018) for government.

Who is it for:

• This program is designed for individuals who currently have some responsibility for data protection within their organization.
• It is also beneficial for those seeking to expand their foundational knowledge in this field and understand the practical applications of data protection laws.
• While the certificate is based on the UK Data Protection Act, many other jurisdictions have similar data protection regulations. Therefore, international candidates may find this program useful as well.

What will I learn:

Candidates will be able to:

• Gain a comprehensive understanding of the key changes and associated implications introduced by the GDPR and the UK Data Protection Act 2018 for government and other organizations.
• Understand individual and organizational responsibilities under the GDPR and the UK Data Protection Act, with a focus on effective record keeping practices.
• Demonstrate the ability to apply new rights available to data subjects and understand the implications of these rights within their organization.
• Explain the designation, position, and role of a data protection officer, including their specific tasks and responsibilities for government operations.
• Prepare organizations to manage and handle personal data in full compliance with the GDPR and the UK Data Protection Act, ensuring robust data governance and accountability for government entities.