Course Outline
Module 1: Installing and Upgrading Client Systems for Government
- Overview of system requirements for government use
- Installation methods (fresh install, upgrade, etc.) for government environments
- Post-installation configuration to align with public sector workflows
Module 2: Understanding Operating System Configurations
- Navigating the Windows 10 interface in a government context
- Configuring system settings to ensure compliance with government standards
- Customizing the desktop and taskbar for optimal productivity in public sector roles
Module 3: Understanding Native Applications, Tools, Mobility, and Remote Management
- Overview of native Windows tools and applications relevant to government operations
- Remote management and assistance techniques for efficient support of government systems
- Configuring mobile device access to enhance mobility in government workflows
Module 4: Managing Applications, Services, and Disks
- Installing and configuring applications to meet government needs
- Managing system services to ensure reliability and performance for government tasks
- Disk management tools: partitioning, formatting, and defragmentation for optimal storage use in government systems
Module 5: Managing Devices
- Installing device drivers to support government hardware
- Managing peripheral devices to enhance functionality in public sector environments
- Troubleshooting hardware issues to maintain operational readiness for government operations
Module 6: Understanding File and Print Sharing
- Configuring file and folder sharing to facilitate collaboration in government offices
- Setting permissions and security settings to protect sensitive government data
- Managing network printers to ensure efficient document management for government tasks
Module 7: Maintaining, Updating, and Protecting Windows 10
- Applying updates and patches to maintain system integrity in government environments
- Configuring Windows Defender to protect against cybersecurity threats specific to government systems
- Using security best practices to enhance the overall security posture of government IT infrastructure
Module 8: Understanding Backup and Recovery Methods
- Creating backups using Windows Backup to ensure data availability in government settings
- Implementing system restore points to quickly recover from issues in government operations
- Performing full system recovery to minimize downtime for critical government services
Requirements
- Basic understanding of computer hardware and software
- Familiarity with Windows operating systems
- No prior formal experience with Microsoft technologies is necessary
Audience
- Aspiring IT professionals beginning their technology careers
- Students or professionals pursuing MTA certification
- Individuals seeking to establish foundational knowledge of Microsoft technologies for government
Testimonials (3)
The teaching style was very good.
Juma Shekuwe - TANZANIA REVENUE AUTHORITY
Course - Windows Server 2019 Administration (authorized training course WS 011T00)
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
Lewis Johnson - Swift Group Ltd
Course - Windows Server 2016
The environment is very very good
