Course Outline

Module 1: Installing and Upgrading Client Systems for Government

  • Overview of System Requirements for Government Operations
  • Installation Methods (Fresh Install, Upgrade, etc.) for Government Use
  • Post-Installation Configuration for Government Systems

Module 2: Understanding Operating System Configurations for Government

  • Navigating the Windows 10 Interface for Government Users
  • Configuring System Settings for Enhanced Security and Efficiency in Government Operations
  • Customizing the Desktop and Taskbar to Meet Government Needs

Module 3: Understanding Native Applications, Tools, Mobility, and Remote Management for Government

  • Overview of Native Windows Tools and Applications for Government Use
  • Remote Management and Assistance Techniques for Government IT Teams
  • Configuring Mobile Device Access for Secure Government Communication

Module 4: Managing Applications, Services, and Disks for Government

  • Installing and Configuring Applications to Support Government Operations
  • Managing System Services to Ensure Reliable Government IT Performance
  • Disk Management Tools: Partitioning, Formatting, and Defragmentation for Government Systems

Module 5: Managing Devices for Government

  • Installing Device Drivers for Government Hardware
  • Managing Peripheral Devices in a Government Environment
  • Troubleshooting Hardware Issues to Maintain Government IT Efficiency

Module 6: Understanding File and Print Sharing for Government

  • Configuring File and Folder Sharing to Support Collaborative Government Workflows
  • Setting Permissions and Security Settings to Protect Government Data
  • Managing Network Printers for Efficient Government Operations

Module 7: Maintaining, Updating, and Protecting Windows 10 for Government

  • Applying Updates and Patches to Ensure Government System Security
  • Configuring Windows Defender for Enhanced Government Cybersecurity
  • Using Security Best Practices to Protect Government Information Systems

Module 8: Understanding Backup and Recovery Methods for Government

  • Creating Backups Using Windows Backup for Government Data Protection
  • Implementing System Restore Points to Facilitate Rapid Government IT Recovery
  • Performing Full System Recovery to Ensure Continuity of Government Operations

Requirements

  • Basic understanding of computer hardware and software
  • Familiarity with Windows operating systems
  • No prior formal experience with Microsoft technologies is necessary

Audience

  • Aspiring IT professionals beginning their technology careers
  • Students or professionals pursuing MTA certification
  • Individuals seeking to establish foundational knowledge of Microsoft technologies for government
 21 Hours

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