Course Outline

Introduction to Windows Admin Center

  • Overview of Windows Admin Center and its architecture, designed to enhance the efficiency and security of IT operations for government agencies.
  • Connecting to and managing Windows workstations, ensuring seamless integration with existing infrastructure for government use.
  • Understanding roles and capabilities for workstation management, tailored to meet the specific needs of public sector organizations.

PowerShell Fundamentals for Technicians

  • Introduction to the PowerShell interface, syntax, and execution policies, essential skills for effective system administration in government environments.
  • Utilizing cmdlets and pipelines for basic workstation management tasks, enhancing operational efficiency and security for government IT staff.
  • Creating and running simple PowerShell scripts to automate routine tasks and improve administrative processes for government.

Remote Management and Automation

  • Leveraging PowerShell Remoting to manage remote workstations, a critical capability for maintaining secure and efficient operations in government settings.
  • Executing remote commands through Windows Admin Center, providing a centralized platform for managing multiple systems from a single interface for government use.
  • Managing sessions, credentials, and security considerations to ensure robust and compliant remote management practices for government agencies.

Working with WMI and CIM

  • Understanding the role of WMI (Windows Management Instrumentation) and CIM (Common Information Model) in system administration, particularly for government IT environments.
  • Querying system information from remote computers to support real-time monitoring and reporting for government operations.
  • Automating system configurations and updates via WMI/CIM to streamline maintenance and compliance efforts for government agencies.

Integrating with Intune and Autopilot (User Perspective)

  • Overview of Microsoft Intune and Autopilot, tools essential for workstation deployment and policy management in government organizations.
  • Viewing and verifying device compliance and configuration to ensure adherence to security and operational standards for government use.
  • End-user level troubleshooting and reporting to facilitate timely issue resolution and enhance user satisfaction in government IT support.

Practical Lab: Remote Administration Scenarios

  • Running PowerShell scripts to gather system information remotely, a key skill for efficient remote management in government settings.
  • Automating updates, restarts, and diagnostics to reduce administrative workload and improve service reliability for government IT.
  • Testing connectivity and troubleshooting PowerShell Remoting issues to ensure reliable and secure remote access for government operations.

Best Practices and Security

  • Ensuring secure connections and user permissions to protect sensitive information and maintain compliance with government regulations.
  • Identifying common pitfalls and troubleshooting tips to enhance the reliability of remote management practices for government IT teams.
  • Optimizing performance for remote management, ensuring that systems operate efficiently and effectively in support of government operations.

Summary and Next Steps

Requirements

  • An understanding of Windows operating systems and workstation environments for government use.
  • Experience in day-to-day computer support or IT operations within public sector settings.
  • Basic familiarity with command-line interfaces utilized in government IT environments.

Audience

  • IT support technicians for government agencies.
  • Helpdesk and field service operators supporting government operations.
  • Technical staff responsible for workstation management in public sector organizations.
 7 Hours

Number of participants


Price per participant

Testimonials (4)

Upcoming Courses

Related Categories