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 Duration 7 hours

Course Outline

Introduction to Windows Admin Center

  • Overview of the Windows Admin Center platform and its architectural design
  • Establishing connections to and administering Windows workstations
  • Defining administrative roles and capabilities for workstation oversight

PowerShell Fundamentals for Technicians

  • Navigating the PowerShell interface, understanding syntax, and configuring execution policies
  • Utilizing cmdlets and pipelines for foundational workstation administration tasks
  • Developing and executing basic PowerShell scripts

Remote Management and Automation

  • Leveraging PowerShell Remoting to oversee distributed workstation infrastructure
  • Implementing remote command execution via the Windows Admin Center interface
  • Governing session management, credential handling, and security protocols

Working with WMI and CIM

  • Comprehending Windows Management Instrumentation (WMI) and Common Information Model (CIM) for system administration
  • Retrieving system data from remote computing assets
  • Automating system configuration changes and updates through WMI/CIM frameworks

Integrating with Intune and Autopilot (User Perspective)

  • Summary of Intune and Autopilot capabilities for workstation deployment and policy enforcement
  • Monitoring and validating device compliance and configuration standards
  • Executing user-level troubleshooting and incident reporting procedures

Practical Lab: Remote Administration Scenarios

  • Executing PowerShell scripts to collect system data from remote endpoints
  • Automating update deployments, system restarts, and diagnostic processes
  • Validating network connectivity and resolving PowerShell Remoting issues

Best Practices and Security

  • Maintaining secure network connections and enforcing strict user permission models
  • Identifying common operational errors and applying troubleshooting strategies
  • Optimizing performance metrics for remote management operations

Summary and Next Steps

Requirements

  • Foundational knowledge of Windows operating systems and workstation environments
  • Practical experience in routine computer support or IT operations
  • Basic proficiency with command-line interfaces

Target Audience

  • IT support technicians
  • Helpdesk and field service operators
  • Technical personnel responsible for workstation administration

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