Course Outline
Introduction to Windows Admin Center
- Overview of the Windows Admin Center platform and its architectural design
- Establishing connections to and administering Windows workstations
- Defining administrative roles and capabilities for workstation oversight
PowerShell Fundamentals for Technicians
- Navigating the PowerShell interface, understanding syntax, and configuring execution policies
- Utilizing cmdlets and pipelines for foundational workstation administration tasks
- Developing and executing basic PowerShell scripts
Remote Management and Automation
- Leveraging PowerShell Remoting to oversee distributed workstation infrastructure
- Implementing remote command execution via the Windows Admin Center interface
- Governing session management, credential handling, and security protocols
Working with WMI and CIM
- Comprehending Windows Management Instrumentation (WMI) and Common Information Model (CIM) for system administration
- Retrieving system data from remote computing assets
- Automating system configuration changes and updates through WMI/CIM frameworks
Integrating with Intune and Autopilot (User Perspective)
- Summary of Intune and Autopilot capabilities for workstation deployment and policy enforcement
- Monitoring and validating device compliance and configuration standards
- Executing user-level troubleshooting and incident reporting procedures
Practical Lab: Remote Administration Scenarios
- Executing PowerShell scripts to collect system data from remote endpoints
- Automating update deployments, system restarts, and diagnostic processes
- Validating network connectivity and resolving PowerShell Remoting issues
Best Practices and Security
- Maintaining secure network connections and enforcing strict user permission models
- Identifying common operational errors and applying troubleshooting strategies
- Optimizing performance metrics for remote management operations
Summary and Next Steps
Requirements
- Foundational knowledge of Windows operating systems and workstation environments
- Practical experience in routine computer support or IT operations
- Basic proficiency with command-line interfaces
Target Audience
- IT support technicians
- Helpdesk and field service operators
- Technical personnel responsible for workstation administration
Testimonials (3)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
Atheer hadi aljezani - Tamkeen Technologies
Course - Windows Server 2019 Administration (authorized training course WS 011T00)
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me