Course Outline

Introduction to Windows Admin Center

  • Overview of Windows Admin Center and its architecture, designed specifically for government use.
  • Connecting to and managing Windows workstations in a secure and efficient manner.
  • Understanding roles and capabilities for workstation management within public sector environments.

PowerShell Fundamentals for Technicians

  • Exploring the PowerShell interface, syntax, and execution policies to enhance administrative tasks for government.
  • Utilizing cmdlets and pipelines for basic workstation management in federal agencies.
  • Creating and running simple PowerShell scripts to automate routine operations.

Remote Management and Automation

  • Leveraging PowerShell Remoting to manage remote workstations securely for government.
  • Executing remote commands through Windows Admin Center to streamline administrative processes.
  • Managing sessions, credentials, and addressing security considerations in a public sector context.

Working with WMI and CIM

  • Understanding WMI and CIM for system administration in government IT environments.
  • Querying system information from remote computers to ensure compliance and efficiency.
  • Automating system configurations and updates via WMI/CIM to enhance operational readiness.

Integrating with Intune and Autopilot (User Perspective)

  • Overview of Intune and Autopilot for workstation deployment and policy management in government settings.
  • Viewing and verifying device compliance and configuration to meet federal standards.
  • End-user level troubleshooting and reporting to maintain system integrity.

Practical Lab: Remote Administration Scenarios

  • Running PowerShell scripts to gather system information remotely, ensuring data accuracy for government.
  • Automating updates, restarts, and diagnostics to improve operational efficiency.
  • Testing connectivity and troubleshooting PowerShell Remoting to ensure reliable remote management.

Best Practices and Security

  • Ensuring secure connections and user permissions to protect sensitive government data.
  • Common pitfalls and troubleshooting tips for maintaining a robust IT infrastructure for government.
  • Optimizing performance for remote management to support efficient public sector operations.

Summary and Next Steps

Requirements

  • A thorough understanding of Windows operating systems and workstation environments
  • Practical experience in day-to-day computer support or IT operations
  • Fundamental knowledge of command-line interfaces

Audience for Government

  • IT support technicians
  • Helpdesk and field service operators
  • Technical staff responsible for workstation management
 7 Hours

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