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 Duration 7 hours

Course Outline

Converting Core AI Concepts into Public Sector Value

  • Connect technical artificial intelligence principles with operational public sector applications. Determine specific areas where AI can enhance operational efficiency, citizen engagement, and evidence-based decision-making processes.

Formulating an AI Strategy

  • Review established frameworks for embedding AI within government operations. Evaluate alignment with agency objectives, return on investment metrics, and necessary change management protocols.

Analyzing AI Applications Across Sectors

  • Assess documented success cases in healthcare, financial management, education, and public services. Identify applicable use cases that can be adapted for government environments.

Developing an AI Policy Framework

  • Examine the critical components of robust AI policies, encompassing governance, data stewardship, privacy protections, and risk mitigation. Initiate the drafting of policy outlines specific to government contexts.

Ethics and Responsible Deployment

  • Address principles of fairness, transparency, accountability, and human oversight. Understand how ethical standards drive sustainable AI adoption and bolster public trust in government systems.

Readiness for Generative AI Technologies

  • Preview the next generation of AI, including generative models such as GPT and GitHub Copilot. Evaluate their potential for public sector use and define readiness requirements prior to the technical session on Day 3.

Requirements

  • Familiarity with fundamental AI concepts (completion of AI Fundamentals or equivalent professional experience is recommended)
  • Practical experience in general business operations or management decision-making
  • No programming knowledge is required

Target Audience

  • Senior leaders, managers, and departmental heads
  • Policy and governance professionals focused on responsible AI adoption for government
  • Analysts and consultants supporting organizations through digital transformation initiatives

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