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Course Outline

Foundations of Generative AI and GPT Models

Receive an overview of the operational mechanisms underlying generative AI and GPT architectures. Review functional demonstrations of ChatGPT to identify opportunities where artificial intelligence can enhance document drafting, internal communications, and routine analytical tasks for government operations.

Practical Applications of ChatGPT: Drafting, Summarization, and Automation

Execute targeted prompts to generate stakeholder briefings, condense lengthy reports, compile action items, and automate straightforward processes. Participants will practice iterative prompt refinement to optimize output accuracy and relevance.

Operational Deployment of Microsoft Copilot

Examine how Microsoft Copilot increases efficiency within Microsoft Word, Excel, PowerPoint, and Outlook. Analyze practical applications for report generation, data interpretation, and communication streamlining in federal environments. Interactive exercises will demonstrate the integration of Copilot into standard agency workflows.

Integrating GPT and Copilot for Agency Workflows

Understand the synergistic potential of ChatGPT and Microsoft Copilot across diverse functional teams. Utilize both platforms to support research initiatives, data analysis, briefing development, and project management, thereby fostering improved interdepartmental coordination and information sharing.

Advanced Prompt Engineering and Issue Resolution

Explore advanced strategies for prompt optimization and sequential task handling. Learn to structure step-by-step guidance for complex inquiries, resolve inconsistencies in model responses, and employ role-based prompting to emulate the expertise of subject matter analysts or technical specialists.

Compliance, Governance, and Applied Case Study

Assess protocols regarding data confidentiality, information handling, and responsible AI deployment within the federal sector. Consolidate learning through a guided capstone activity in which participants develop an AI workflow for ChatGPT and Copilot aligned with their specific professional responsibilities. The session will conclude with a Q&A and summary of key governance principles relevant for government use.

Requirements

  • Foundational proficiency in computing and standard utilization of Microsoft 365 applications, including Word, Excel, Outlook, and PowerPoint.
  • Completion of an AI Fundamentals course or demonstrated comprehension of core artificial intelligence principles (recommended).
  • Prior coding expertise is not a prerequisite for participation.

Audience

  • Government professionals, analysts, and advisors aiming to leverage artificial intelligence capabilities to increase operational output.
  • Supervisors, project coordinators, and administrative personnel interested in optimizing team collaboration and process efficiency.
  • Groups investigating the appropriate and effective integration of ChatGPT and Microsoft Copilot into their daily workflows for government operations.
 7 Hours

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