Course Outline

Generative AI Basics and GPT Overview

Gain a concise introduction to the functioning of generative AI and GPT models. Observe brief demonstrations of ChatGPT in action and explore how AI can immediately enhance writing, communication, and everyday problem-solving tasks for government.

ChatGPT in Practice: Writing, Summarizing, Automation

Engage in hands-on exercises to create client updates, document summaries, action lists, and simple workflow automations. Refine prompts iteratively to achieve better outcomes.

Microsoft Copilot in Action

Explore how Microsoft Copilot boosts productivity within Word, Excel, PowerPoint, and Outlook. Examine real-world examples of using Copilot for report generation, data analysis, and communication streamlining. Practical exercises will help integrate Copilot into daily workflows.

Combining GPT and Copilot in Daily Workflows

Discover how ChatGPT and Microsoft Copilot can complement each other across various teams and functions. Practice using both tools together for research, data analysis, presentation design, and project tracking to enhance cross-department collaboration.

Advanced Prompt Techniques and Troubleshooting

Delve deeper into prompt optimization and chain prompting techniques. Learn how to guide AI through complex tasks step-by-step, troubleshoot unhelpful responses, and use role-based prompts to simulate experts, analysts, or developers.

Best Practices, Governance, and Applied Case Study

Review best practices for confidentiality, data handling, and responsible AI use. Apply the knowledge gained through a guided capstone exercise where participants design a ChatGPT and Copilot workflow tailored to their role in government. Conclude with a discussion, Q&A session, and key takeaways.

Requirements

  • Basic computer literacy and familiarity with Microsoft 365 tools (Word, Excel, Outlook, PowerPoint) for government.
  • Completion of AI Fundamentals or equivalent understanding of general AI concepts (recommended).
  • No programming experience required.

Audience

  • Business professionals, analysts, and consultants in the public sector looking to improve productivity with AI tools for government.
  • Managers, project leads, and administrative staff seeking to enhance collaboration and workflow efficiency for government operations.
  • Teams exploring responsible and practical use of ChatGPT and Microsoft Copilot in daily government operations.
 7 Hours

Number of participants


Price per participant

Runs with a minimum of 4 + people. For 1-to-1 or private group training, request a quote.

Upcoming Courses

Public Course: Chat GPT and MS Copilot 101

2026-02-02 09:30
7 hours
Dover, Delaware
$ 1630 (Online)
$ 1630 (Classroom)

Public Course: Chat GPT and MS Copilot 101

2026-02-16 09:30
7 hours
Helena, MT
$ 1630 (Online)
$ 1630 (Classroom)

Public Course: Chat GPT and MS Copilot 101

2026-03-02 09:30
7 hours
Idaho Falls, ID
$ 1630 (Online)
$ 1630 (Classroom)

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