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Course Outline
1. Considering the Product for Government
- Identifying stakeholder needs
- Market and competitor analysis for government contexts
- Defining the market size associated with the customer problem or need in a public sector setting
- User segmentation and persona definition for government audiences
- Product vision, purpose, and strategy aligned with public sector goals
- Value/effort-based prioritization for government initiatives
- Value maps and desired outcomes for government services
2. Developing the Product for Government
- User-centered design (UX/UI) tailored for public sector users
- Incremental and iterative development with cross-functional teams using Scrum methodologies
- Backlog management and writing user stories for government projects
- Early validation techniques, including MVPs and experiments, for government applications
- Defining product metrics relevant to public sector performance
- Practical Design Thinking workshop for government leaders
- Prompt engineering for government leaders (AI applied to public sector products)
- Data-driven design for government services
- Service design blueprint (service mapping) for government processes
- Backlog management and prioritization session with an expert in government operations
3. Delivering the Product to Government Stakeholders
- Release and roadmap management for government initiatives
- Go-to-market strategies for public sector products and services
- Onboarding and measuring post-launch product experience in a government setting
- Gathering feedback from production users in the public sector
- Coordination with marketing and sales teams within government agencies
- Building the product funnel and monitoring dashboard for government operations
4. Capturing Value for Government
- Product metrics (NPS, DAU, retention, etc.) tailored for public sector evaluation
- Monetization and pricing models for government services
- Funnel analysis specific to public sector initiatives
- Customer value (LTV, CAC, ROI) in a government context
- Data-driven iteration for continuous improvement of government products
- Product lifecycle management for government projects
- Scalability and sustainability of government services
- Product P&L for government financial planning
- Business case development for government decision-making
Summary and Next Steps for Government
Requirements
- An understanding of banking operations for government and private sectors
- Experience with digital product development in a regulatory-compliant environment
- Familiarity with foundational artificial intelligence concepts
Audience
- Product managers within the banking sector, including those working for government entities
- Digital transformation leaders in financial institutions
- Banking professionals engaged in AI-driven product design and implementation
40 Hours
Testimonials (2)
it went through language right up to automation and made me aware of what capabilities I have.
Declan Glennon - Teleflex Medical Europe Ltd
Course - Copilot for Finance and Accounting Professionals
The background / theory of LLMs, the exercise