Course Outline

Introduction to AI in Human Resources for Government

  • Overview of AI capabilities relevant to human resources: large language models, automation, and advanced analytics
  • Common HR use cases and their impact on government operations
  • How to evaluate readiness and scope for AI pilot projects in a government context

Responsible AI, Privacy, and Compliance in Human Resources for Government

  • Data privacy fundamentals and the handling of personal data within HR functions for government agencies
  • Bias, fairness, and legal considerations in recruitment and performance evaluation for government positions
  • Governance, approvals, and documentation requirements for AI projects in government HR

Practical Prompting and Generative Workflows for Government HR

  • Crafting prompts for job descriptions, candidate screening summaries, and offer letters in a government setting
  • Templates and prompt patterns for HR communications and policy drafts tailored for government use
  • Iteration, validation, and human-in-the-loop checks to ensure accuracy and compliance

Automation and Process Design in Government HR

  • Designing end-to-end workflows that integrate large language models, spreadsheets, and government Human Resource Information Systems (HRIS)
  • Automating repetitive tasks such as interview scheduling, FAQ responses, and onboarding checklists for government employees
  • Integration patterns with APIs and low-code tools to enhance efficiency in government HR processes

People Analytics and AI-Driven Decision Support for Government

  • Utilizing AI for workforce analytics: predicting attrition, analyzing skills gaps, and recommending learning opportunities for government employees
  • Interpreting model outputs and effectively communicating insights to stakeholders within the government
  • Setting key performance indicators (KPIs) and measuring return on investment (ROI) for AI initiatives in government HR

Change Management and Implementation Roadmap for Government HR

  • Building cross-functional teams and developing stakeholder engagement strategies for government agencies
  • Planning pilot projects, defining rollout phases, and providing training for government HR teams
  • Operational considerations: monitoring performance, maintaining systems, and ensuring continuous improvement in government HR processes

Hands-on Workshop: Design an AI-Enabled HR Use Case for Government

  • Group activity: select a target problem specific to government HR, design a solution, and create prompts/workflows
  • Presentations and peer review with ethical and operational feedback from government perspectives
  • Next steps and templates for implementing AI pilots in government HR

Summary and Next Steps for Government HR

Requirements

  • Fundamental understanding of human resources processes and terminology for government
  • Proficiency in using spreadsheets and web applications
  • Interest in the ethical application of artificial intelligence in HR functions

Audience

  • Human Resources managers and business partners for government
  • Talent acquisition and people operations professionals
  • HR analysts and people analytics practitioners
 14 Hours

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