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Course Outline
Introduction to AI in Human Resources for Government
- Overview of AI capabilities relevant to human resources: large language models, automation, and advanced analytics
- Common HR use cases and their impact on government operations
- How to evaluate readiness and scope for AI pilot projects in a government context
Responsible AI, Privacy, and Compliance in Human Resources for Government
- Data privacy fundamentals and the handling of personal data within HR functions for government agencies
- Bias, fairness, and legal considerations in recruitment and performance evaluation for government positions
- Governance, approvals, and documentation requirements for AI projects in government HR
Practical Prompting and Generative Workflows for Government HR
- Crafting prompts for job descriptions, candidate screening summaries, and offer letters in a government setting
- Templates and prompt patterns for HR communications and policy drafts tailored for government use
- Iteration, validation, and human-in-the-loop checks to ensure accuracy and compliance
Automation and Process Design in Government HR
- Designing end-to-end workflows that integrate large language models, spreadsheets, and government Human Resource Information Systems (HRIS)
- Automating repetitive tasks such as interview scheduling, FAQ responses, and onboarding checklists for government employees
- Integration patterns with APIs and low-code tools to enhance efficiency in government HR processes
People Analytics and AI-Driven Decision Support for Government
- Utilizing AI for workforce analytics: predicting attrition, analyzing skills gaps, and recommending learning opportunities for government employees
- Interpreting model outputs and effectively communicating insights to stakeholders within the government
- Setting key performance indicators (KPIs) and measuring return on investment (ROI) for AI initiatives in government HR
Change Management and Implementation Roadmap for Government HR
- Building cross-functional teams and developing stakeholder engagement strategies for government agencies
- Planning pilot projects, defining rollout phases, and providing training for government HR teams
- Operational considerations: monitoring performance, maintaining systems, and ensuring continuous improvement in government HR processes
Hands-on Workshop: Design an AI-Enabled HR Use Case for Government
- Group activity: select a target problem specific to government HR, design a solution, and create prompts/workflows
- Presentations and peer review with ethical and operational feedback from government perspectives
- Next steps and templates for implementing AI pilots in government HR
Summary and Next Steps for Government HR
Requirements
- Fundamental understanding of human resources processes and terminology for government
- Proficiency in using spreadsheets and web applications
- Interest in the ethical application of artificial intelligence in HR functions
Audience
- Human Resources managers and business partners for government
- Talent acquisition and people operations professionals
- HR analysts and people analytics practitioners
14 Hours