Course Outline

Introduction to Artificial Intelligence in Everyday Business Operations for Government

  • Understanding AI: Separating Myths from Reality
  • Types of AI: Machine Learning, Natural Language Processing, and Computer Vision
  • Practical Applications in Retail, Food Service, and Fuel Stations for Government

Case Study Highlights for Government Use Cases

  • Retail Sector: AI-Driven Demand Forecasting and Inventory Automation
  • Food Service Industry: Predictive Ordering, Menu Optimization, and Intelligent Kiosks
  • Fuel Stations: Personalized Promotions and Advanced Customer Analytics

Hands-on Module 1: Simple AI Tools for Government Applications

  • Utilizing ChatGPT or Similar Tools for Enhanced Customer Service and FAQ Management
  • Experimenting with Basic Image Classification and Data Prediction Techniques
  • Leveraging AI for Analyzing Customer Feedback and Reviews

Hands-on Module 2: AI for Business Scenarios in Government Settings

  • Workshop Simulation: Implementing AI in a Small Retail Outlet for Government Operations
  • Interactive Challenge: Reducing Waste in Food Service with AI for Government Efficiency
  • Discussion: Envisioning an AI-Enhanced Fuel Station for Government Use

Roadmap to Getting Started with AI for Government Entities

  • Initiating Small-Scale Projects: Utilizing Free Tools and Services
  • Identifying Internal Champions and Key Areas for AI Testing in Government Agencies
  • Q&A Session and Open Discussion on AI Implementation Strategies

Summary and Next Steps for Government Adoption of AI

Requirements

  • Basic understanding of digital systems or operational tools
  • Interest in the practical applications of AI in industry

Audience

  • Retail managers and staff
  • Food service operations professionals
  • Fuel station business managers or decision-makers for government and private sectors
 4 Hours

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