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Course Outline

Foundations of Artificial Intelligence in the Federal Workplace

  • Overview of artificial intelligence and generative AI technologies
  • The impact of AI on modern administrative and operational workflows
  • Standard AI tools and applicable use cases for government functions
  • Advantages, constraints, and realistic operational expectations

Developing Effective AI Prompts

  • Core principles of prompt engineering
  • Structuring prompts to optimize output quality
  • Iterative refinement and improvement of AI-generated responses
  • Applied prompt-writing strategies and practical exercises

AI Security, Privacy, and Responsible Governance

  • Safeguarding sensitive and confidential information
  • Adhering to data privacy regulations and standards
  • Ensuring responsible and ethical AI integration for government use
  • Identifying AI bias, factual inaccuracies, and hallucinations

Enhancing Microsoft Word Capabilities with AI

  • Drafting and editing official documents
  • Summarizing and restructuring complex content
  • Optimizing grammar, tone, and readability for clarity
  • Generating reports, correspondence, and meeting minutes

Leveraging AI in Microsoft Excel

  • Analyzing and summarizing large datasets
  • Constructing formulas with AI-assisted guidance
  • Identifying trends and deriving actionable insights
  • Automating repetitive spreadsheet operations

Improving Communication with AI in Outlook

  • Drafting professional and formal emails
  • Summarizing lengthy email threads
  • Creating meeting agendas and follow-up communications
  • Enhancing inbox management and productivity

Creating Effective Presentations with AI in PowerPoint

  • Generating structured presentation outlines
  • Developing slide content and speaker notes
  • Refining presentation design and logical flow
  • Producing high-quality presentations efficiently

Evaluating AI Limitations and Oversight

  • Tasks where AI performs effectively
  • Common errors and methods for verifying AI-generated content
  • Critical areas requiring human judgment and oversight
  • Future trends and emerging opportunities for AI in the public sector

Requirements

No prior experience required.

 7 Hours

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