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Duration 7 hours
Course Outline
Foundations of Artificial Intelligence in the Federal Workplace
- Overview of artificial intelligence and generative AI technologies
- The impact of AI on modern administrative and operational workflows
- Standard AI tools and applicable use cases for government functions
- Advantages, constraints, and realistic operational expectations
Developing Effective AI Prompts
- Core principles of prompt engineering
- Structuring prompts to optimize output quality
- Iterative refinement and improvement of AI-generated responses
- Applied prompt-writing strategies and practical exercises
AI Security, Privacy, and Responsible Governance
- Safeguarding sensitive and confidential information
- Adhering to data privacy regulations and standards
- Ensuring responsible and ethical AI integration for government use
- Identifying AI bias, factual inaccuracies, and hallucinations
Enhancing Microsoft Word Capabilities with AI
- Drafting and editing official documents
- Summarizing and restructuring complex content
- Optimizing grammar, tone, and readability for clarity
- Generating reports, correspondence, and meeting minutes
Leveraging AI in Microsoft Excel
- Analyzing and summarizing large datasets
- Constructing formulas with AI-assisted guidance
- Identifying trends and deriving actionable insights
- Automating repetitive spreadsheet operations
Improving Communication with AI in Outlook
- Drafting professional and formal emails
- Summarizing lengthy email threads
- Creating meeting agendas and follow-up communications
- Enhancing inbox management and productivity
Creating Effective Presentations with AI in PowerPoint
- Generating structured presentation outlines
- Developing slide content and speaker notes
- Refining presentation design and logical flow
- Producing high-quality presentations efficiently
Evaluating AI Limitations and Oversight
- Tasks where AI performs effectively
- Common errors and methods for verifying AI-generated content
- Critical areas requiring human judgment and oversight
- Future trends and emerging opportunities for AI in the public sector
Requirements
No prior experience required.