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Course Outline

Introduction

Overview of Bots for Government

Understanding the Microsoft Bot Framework for Government

  • Utilizing the Bot Builder for Government Applications
  • Leveraging the Bot Connector for Enhanced Integration
  • Navigating the Developer Portal for Customization and Management

Understanding Azure Cognitive Services for Government

Digging Deep into the Bot Builder SDK for .NET for Government Use

  • Implementing Activities for Dynamic Interactions
  • Utilizing Dialogs for Structured Conversations
  • Incorporating FormFlow for Efficient Data Collection
  • Managing State Data for Persistent User Experiences

Designing Bots Using Bot Patterns for Government Operations

  • Developing a Task Automation Bot for Streamlined Processes
  • Creating a Knowledge Base Bot for Information Retrieval
  • Implementing the Bot to Web Pattern for Seamless Integration
  • Using the Handoff to Human Pattern for Complex Queries

Overview of Azure Bot Service for Government

Utilizing the Azure Bot Service to Develop Your Intelligent Bot for Government Use

  • Setting Up the Azure Bot Service for Government Projects
  • Using a Predefined Template to Create Your Bot for Government Needs
  • Building Your Bot Using the Develop Tab for Customization
  • Deploying Your Bot to a Channel Using the Channels Tab
  • Configuring Your Bot's Settings Using the Settings Tab
  • Publishing Your Bot into the Bot Directory for Public Access
  • Testing Your Bot Using the Test Emulator for Quality Assurance
  • Managing Your Bots for Ongoing Support and Maintenance

Summary and Troubleshooting for Government Applications

Closing Remarks for Government Use

Requirements

  • An foundational knowledge of web development principles
  • Elementary programming skills
These prerequisites are essential for government professionals seeking to enhance their digital capabilities and ensure alignment with public sector workflows, governance, and accountability.
 14 Hours

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