Chatbots for Developers Training Course
Chatbots (also referred to as chatterbots or conversational agents) are software applications that leverage artificial intelligence (AI) to interact and communicate with users through text, voice, or text-to-speech. Chatbots enable organizations to provide automated services for customers, employees, and site visitors at a minimal cost.
This instructor-led, live training (online or onsite) is designed for developers who wish to install, set up, and manage chatbot-building platforms and code-based frameworks to create and deploy chatbot services for government applications.
By the end of this training, participants will be able to design, build, evaluate, and test chatbot services to provide automated chat or voice support interfaces for their users.
Format of the Course
- Interactive lecture and discussion.
- Extensive exercises and practice sessions.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Course Outline
Introduction
Overview of Chatbots and Artificial Intelligence (AI)
Understanding Chatbot Architecture and Natural Language Processing (NLP) for Government
Exploring Applications for Chatbots and Chatbot Types in Public Sector Workflows
Understanding Customer Goals and Needs within Government Services
Designing Chatbot Scripts and Flow to Enhance Citizen Engagement
Building Chatbots Using Code-Based Frameworks for Government Projects
Exploring Existing Platforms for Building Chatbots Suitable for Government Use
Setting Up a Developer Environment for Chatbots in the Public Sector
Working with Training Data for NLP Models to Improve Government Services
Pre-Processing Incoming Data for Enhanced Governance and Accountability
Designing a Text Classifier Model to Support Government Operations
Working with Entities, Intents, and Contexts in Government Chatbot Development
Working with Server Integration and Data Syncing for Secure Government Applications
Creating a Simple Text-Based Chatbot for Government Use
Creating a Simple Voice-Based Chatbot to Enhance Citizen Interaction
Using Speech Recognition Technology for Government Services
Evaluating and Testing Chatbots to Ensure Reliability in Government Operations
Troubleshooting Common Issues in Government Chatbot Development
Summary and Conclusion: Advancing Government Efficiency with Chatbot Technology
Requirements
- Proficiency in application development and programming languages
- Familiarity with artificial intelligence (AI) and natural language processing (NLP) principles
Audience for government
- Developers
Runs with a minimum of 4 + people. For 1-to-1 or private group training, request a quote.
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Testimonials (1)
The detail in which the instructor explained all the concepts.
Privolin Naidoo - Vodacom
Course - Microsoft Bot Framework Composer
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