Course Outline
Introduction
Overview of Chatbots and Artificial Intelligence (AI)
Understanding Chatbot Architecture and Natural Language Processing (NLP) for Government
Exploring Applications for Chatbots and Chatbot Types in Public Sector Operations
Understanding Customer Goals and Needs for Government Services
Designing Chatbot Scripts and Flow for Effective Citizen Engagement
Building Chatbots Using Code-Based Frameworks for Government Use
Exploring Existing Platforms for Building Chatbots for Government Agencies
Setting Up a Developer Environment for Chatbots in the Public Sector
Working with Training Data for NLP Models in Government Applications
Pre-Processing Incoming Data for Enhanced Accuracy and Reliability
Designing a Text Classifier Model to Improve Service Delivery
Working with Entities, Intents, and Contexts for Precise Communication
Working with Server Integration and Data Syncing for Efficient Operations
Creating a Simple Text-Based Chatbot for Government Services
Creating a Simple Voice-Based Chatbot to Enhance Accessibility
Using Speech Recognition Technology to Improve Citizen Interaction
Evaluating and Testing Chatbots to Ensure Reliability and Effectiveness for Government
Troubleshooting Common Issues in Chatbot Development for Government Use
Summary and Conclusion: Advancing Public Sector Efficiency through Chatbot Technology
Requirements
- Proficiency in application development and programming languages
- Familiarity with artificial intelligence (AI) and natural language processing (NLP) principles
Audience
- Developers for government
Testimonials (1)
The detail in which the instructor explained all the concepts.