Course Outline

Introduction

  • Overview of Conversational AI Systems for Government Use
  • Evolution and Components of Modern Conversational Systems for Government Operations

Designing Advanced Conversational Flows for Government Applications

  • Creating Dynamic, Context-Aware Dialogues to Enhance User Engagement
  • Handling Complex User Intents and Entities to Improve Service Delivery
  • Building and Testing Adaptive Conversation Scenarios for Enhanced User Experience

Advanced NLP Techniques for Government-Specific Applications

  • Pre-training and Fine-tuning Large Language Models to Meet Specific Government Needs
  • Implementing Named Entity Recognition (NER) and Sentiment Analysis to Enhance Data Insights

Backend Integration and Data Handling for Government Systems

  • Connecting Bots to Enterprise-Level Data Sources and APIs for Seamless Integration
  • Utilizing Databases and Cloud Services for Efficient Data Storage and Retrieval in Government Operations

Adaptive Learning for Conversational AI in Government

  • Implementing User Feedback Loops and Learning Mechanisms to Continuously Improve Interactions
  • Building Adaptive Learning Features and Evaluating Their Performance to Ensure Optimal Service Delivery

Summary and Next Steps for Government Implementation

Requirements

  • A foundational understanding of conversational artificial intelligence (AI) and natural language processing (NLP) models
  • Practical experience with programming languages, including Python
  • Essential knowledge of API integration and cloud services for government applications

Audience

  • AI project managers in the public sector
  • Conversational AI developers for government initiatives
  • Senior software engineers supporting federal projects
 14 Hours

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