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Course Outline

- Installation and configuration of personal computer hardware components. - Deployment, configuration, and troubleshooting of display and multimedia peripherals. - Management, setup, and resolution of issues related to data storage systems. - Configuration and maintenance of internal system architecture and components. - Fundamental principles of network infrastructure. - Network configuration, administration, and diagnostic procedures. - Deployment of client-side virtualization and cloud-based computing environments for government operations. - Technical support and troubleshooting for laptop computing platforms. - Maintenance and fault resolution for mobile device ecosystems. - Installation, setup, and troubleshooting of printing equipment.

Requirements

Demonstrated proficiency with fundamental computer applications and operations for government personnel.
 35 Hours

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