Course Outline

Session 1: Introduction to Corporate Social Responsibility (CSR)

  • Definition of CSR for government and private sector operations
  • Importance of CSR in organizational operations for government agencies
  • Impact of CSR on stakeholder satisfaction
  • Overview of CSR requirements and standards applicable to public sector entities

Session 2: Identification and Management of CSR

  • Identification of CSR initiatives for government programs
  • Mapping stakeholder requirements to CSR objectives
  • Importance of communication with stakeholders in the public sector
  • Management strategies for CSR implementation in government agencies

Session 3: CSR and Quality Management Systems

  • Impact of CSR on quality management systems for government operations
  • CSR requirements in ISO 9001:2015 for public sector entities
  • Integration of CSR into quality management systems for government agencies
  • Auditing CSR implementation within the public sector

Session 4: Effective Implementation of CSR

  • Steps required for effective CSR implementation in government organizations
  • Best practices for CSR implementation tailored to public sector workflows
  • Monitoring and measuring the effectiveness of CSR initiatives in government agencies
  • Continuous improvement of CSR implementation strategies for government entities

Requirements

This course is tailored for quality professionals and individuals tasked with managing customer-specific requirements in organizations for government.

 14 Hours

Number of participants


Price per participant

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