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Course Outline
- Introduction: The Power of Data in Decision Making
- The significance of data-driven decision-making in modern organizations.
- Real-world examples demonstrating how data has transformed various sectors for government and private entities.
- Ensuring Data Integrity: Trusting Your Data
- Definition of data integrity and its importance for government operations.
- Factors influencing data integrity, including accuracy, consistency, and timeliness.
- Steps to ensure and validate the reliability of data for government use.
- Real-life consequences of decisions based on unreliable data in public sector contexts.
- The Art and Science of Data Interpretation
- Introduction to Key Performance Indicators (KPIs): Definition and significance for government agencies.
- Reading and understanding various types of graphs and charts used in public sector reporting.
- Identifying trends, patterns, and outliers in datasets relevant to government operations.
- Practical exercises: Interpreting sample graphs and charts specific to government data sets.
- Recording Performance Data: Starting from Scratch
- The necessity of recording data for identifying gaps in public sector processes.
- Steps to initiate data recording within government departments.
- Deciding which metrics are essential to record for effective governance.
- Methods and tools for data recording tailored to government needs.
- Ensuring consistency and standardization in the data recording process for government agencies.
- Data Storytelling: Turning Numbers into Narratives
- The importance of data storytelling in public sector communication.
- Basic data analysis techniques to enhance effective storytelling for government audiences.
- An overview of data visualization techniques, including the use of visuals to clarify complex information for government stakeholders.
- Case studies: Examples of successful and unsuccessful data storytelling in government contexts.
- Understanding KPIs: Leading vs. Lagging Indicators
- Definition and distinctions between leading and lagging KPIs for government use.
- Benefits and limitations of each type of KPI in the public sector.
- Guidance on selecting the appropriate KPI to align with specific government objectives.
- Examples of leading and lagging KPIs across various government agencies.
- Workshop: Aligning government goals with relevant KPIs.
- Course Wrap-up and Final Thoughts
- The integration of data into daily government processes.
- Promoting a culture of data-driven decision-making within government agencies.
- Emphasizing the importance of continuous learning and staying updated with data trends and technologies for government professionals.
- Assessment/Feedback
- A short quiz to assess knowledge retention among government participants.
- A feedback form to evaluate course effectiveness and gather suggestions for improvement from government attendees.
14 Hours
Testimonials (3)
Hands-on examples allowed us to get an actual feel for how the program works. Good explanations and integration of theoretical concepts and how they relate to practical applications.
Ian - Archeoworks Inc.
Course - ArcGIS Fundamentals
All the topics which he covered including examples. And also explained how they are helpful in our daily job.
madduri madduri - Boskalis Singapore Pte Ltd
Course - QGIS for Geographic Information System
The thing I liked the most about the training was the organization and the location