Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
- Introduction: The Power of Data in Decision Making
- The significance of data-driven decision-making in modern organizations, including those within the public sector.
- Real-world examples demonstrating how data has transformed various sectors, emphasizing its relevance for government operations.
- Ensuring Data Integrity: Trusting Your Data
- The definition of data integrity and its critical importance in maintaining trustworthiness within public sector workflows.
- Factors influencing data integrity, including accuracy, consistency, and timeliness, which are essential for government operations.
- Steps to ensure and validate the credibility of data, aligning with public sector governance and accountability standards.
- Real-life consequences of decisions based on non-credible data, highlighting the need for robust data management practices for government agencies.
- The Art and Science of Data Interpretation
- An introduction to Key Performance Indicators (KPIs), including their definition and significance in public sector performance measurement.
- Reading and understanding various types of graphs and charts used for government reporting and analysis.
- Identifying trends, patterns, and outliers in datasets to inform policy and operational decisions for government entities.
- Practical exercises focused on interpreting sample graphs and charts relevant to public sector data.
- Recording Performance Data: Starting from Scratch
- The importance of recording data in the public sector, including identifying gaps that arise in the absence of comprehensive data for government operations.
- Steps to initiate data recording processes within governmental departments, ensuring alignment with agency goals and objectives.
- Deciding on which metrics to record to effectively measure performance and outcomes for government programs.
- Methods and tools for data recording that are suitable for use in government agencies.
- Ensuring consistency and standardization in the data recording process to maintain integrity and reliability of information for government use.
- Data Storytelling: Turning Numbers into Narratives
- The importance of data storytelling in enhancing communication within public sector organizations.
- Basic data analysis techniques that support effective storytelling and decision-making for government entities.
- An overview of data visualization techniques, including the use of visuals to enhance narrative clarity and impact for government audiences.
- Case studies showcasing both good and bad examples of data storytelling in the context of public sector reporting.
- Understanding KPIs: Leading vs. Lagging Indicators
- The definition and differences between leading and lagging KPIs, with a focus on their application in government performance management.
- Benefits and limitations of each type of KPI, tailored to the needs of public sector organizations.
- Guidance on selecting the right KPIs to align with specific business objectives for government agencies.
- Examples of leading and lagging KPIs across various government sectors, illustrating their practical use in performance monitoring.
- A workshop designed to help participants align their agency's goals with relevant KPIs, enhancing accountability and effectiveness in public sector operations.
- Course Wrap-up and Final Thoughts
- The integration of data into daily processes within government agencies to support informed decision-making.
- Encouraging a culture of data-driven decision making throughout the public sector to enhance transparency and efficiency.
- Emphasizing the importance of continuous learning and staying updated with data trends and technologies for government professionals.
- Assessment/Feedback
- A short quiz designed to test knowledge retention and ensure participants are well-prepared to apply data-driven practices in their roles for government.
- A feedback form to evaluate the effectiveness of the course and gather suggestions for improvements, ensuring ongoing enhancement of training programs for government personnel.
14 Hours
Testimonials (3)
Hands-on examples allowed us to get an actual feel for how the program works. Good explanations and integration of theoretical concepts and how they relate to practical applications.
Ian - Archeoworks Inc.
Course - ArcGIS Fundamentals
All the topics which he covered including examples. And also explained how they are helpful in our daily job.
madduri madduri - Boskalis Singapore Pte Ltd
Course - QGIS for Geographic Information System
The thing I liked the most about the training was the organization and the location
