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Course Outline
Foundations of Digital Intelligence for Government
- Definition of digital intelligence in the public sector
- Core components: tools, literacy, data, ethics
- Digital capability frameworks and maturity models for government
Public Sector Use Cases for Digital Intelligence
- Examples of digital intelligence applications in policymaking and service delivery
- Case studies from health, transportation, education, and finance sectors
- Key success factors and common challenges
Tools for Data Access and Visualization for Government
- Utilizing dashboards to explore and present data effectively
- Engaging with government open data portals
- Commonly used data visualization tools: Power BI, Tableau, Excel
From Data to Insight in the Public Sector
- Translating raw data into actionable decisions for government
- Developing and using indicators, KPIs, and performance reports
- Identifying and addressing bias, gaps, and uncertainty in data
Communicating with Digital Intelligence for Government
- Storytelling with evidence and data to inform policy and operations
- Supporting senior decision-makers and stakeholders with data-driven insights
- Ethical considerations in the use of visualizations and digital narratives
Planning for Digital Maturity in Government
- Evaluating current digital capabilities within government agencies
- Setting strategic goals for enhancing data literacy and tool adoption
- Implementing internal collaboration and upskilling strategies
Summary and Next Steps for Government
Requirements
- General knowledge of public sector information systems for government
- Fundamental understanding of digital tools and data management
- Prior experience in roles that involve program or policy analysis, reporting, or service delivery
Audience
- Policy and program analysts
- Digital transformation teams
- Public sector professionals who use data to inform decisions
7 Hours
Testimonials (2)
Doing Exercise
Joe Pang - Lands Department, Hong Kong
Course - QGIS for Geographic Information System
Hands-on examples allowed us to get an actual feel for how the program works. Good explanations and integration of theoretical concepts and how they relate to practical applications.