Course Outline

Foundations of Digital Intelligence for Government

  • Definition of digital intelligence in the public sector
  • Core components: tools, literacy, data, ethics
  • Digital capability frameworks and maturity models for government

Public Sector Use Cases for Digital Intelligence

  • Examples of digital intelligence applications in policymaking and service delivery
  • Case studies from health, transportation, education, and finance sectors
  • Key success factors and common challenges

Tools for Data Access and Visualization for Government

  • Utilizing dashboards to explore and present data effectively
  • Engaging with government open data portals
  • Commonly used data visualization tools: Power BI, Tableau, Excel

From Data to Insight in the Public Sector

  • Translating raw data into actionable decisions for government
  • Developing and using indicators, KPIs, and performance reports
  • Identifying and addressing bias, gaps, and uncertainty in data

Communicating with Digital Intelligence for Government

  • Storytelling with evidence and data to inform policy and operations
  • Supporting senior decision-makers and stakeholders with data-driven insights
  • Ethical considerations in the use of visualizations and digital narratives

Planning for Digital Maturity in Government

  • Evaluating current digital capabilities within government agencies
  • Setting strategic goals for enhancing data literacy and tool adoption
  • Implementing internal collaboration and upskilling strategies

Summary and Next Steps for Government

Requirements

  • General knowledge of public sector information systems for government
  • Fundamental understanding of digital tools and data management
  • Prior experience in roles that involve program or policy analysis, reporting, or service delivery

Audience

  • Policy and program analysts
  • Digital transformation teams
  • Public sector professionals who use data to inform decisions
 7 Hours

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