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Duration 7 hours
Course Outline
Foundations of Digital Intelligence
- Defining digital intelligence within the context of public administration
- Key elements: technological tools, digital literacy, data management, and ethical standards
- Digital capability frameworks and maturity assessment models
Applications in the Public Sector
- Illustrations of digital intelligence in policy formulation and service delivery
- Case studies across health, transportation, education, and financial sectors
- Key success drivers and operational challenges
Instruments for Data Retrieval and Visualization
- Leveraging dashboards for data exploration and presentation
- Utilizing official government open data portals
- Standard visualization software: Power BI, Tableau, and Excel
Converting Data into Strategic Insight
- Transforming raw data into actionable decision-making inputs
- Utilizing indicators, key performance indicators (KPIs), and performance reporting
- Identifying bias, data gaps, and inherent uncertainty
Communication Strategies Utilizing Digital Intelligence
- Constructing evidence-based narratives with data
- Supporting senior leadership and stakeholder engagement
- Ethical standards for visualizations and digital storytelling
Strategic Planning for Digital Maturity
- Evaluating existing digital capabilities and competencies
- Establishing targets for data literacy and tool integration
- Facilitating internal collaboration and workforce skill development
Conclusion and Action Items
Requirements
- General familiarity with public sector information systems
- Basic understanding of digital tools and data handling
- Experience in roles involving program or policy analysis, reporting, or service delivery
Intended Audience
- Policy and program analysts
- Digital transformation teams
- Public sector professionals using data to inform decisions
Testimonials (3)
Learning that the QGIS and a tool that can used by other different professionals such land survey
Bame Duncan Koko - Bentel Technologies (Pty) Ltd
Course - QGIS for Geographic Information System
How to use open satellites data for real applications
Tshering Dorji - Druk Holding and Investments
Course - Advanced Geographic Information Systems (GIS)
Equipped with examples