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 Duration 14 hours

Course Outline

Introduction to Cyber Resilience Principles

  • An overview of cyber resilience within the framework of operational duty management
  • Core pillars: readiness, response protocols, recovery procedures, and business continuity
  • The specific responsibilities of duty managers in maintaining cyber resilience for government operations

Identification and Assessment of Cyber Threats

  • Analysis of prevalent cyber threats impacting operational environments
  • Methodologies for evaluating risk factors and identifying vulnerabilities
  • Determining the potential impact on service delivery and data integrity

Development of Incident Response Strategies

  • Essential components of a comprehensive incident response plan
  • Establishing clear communication protocols and escalation pathways
  • Defining specific roles and duties during the management of cyber incidents

Implementation of Cybersecurity Controls

  • Best practices for securing duty management systems and processes
  • Enforcement of access control standards and continuous monitoring mechanisms
  • Maintenance of system integrity through regular updates and patch management

Coordination of Cyber Incident Response

  • Real-time surveillance and threat identification capabilities
  • Synchronization with IT and security personnel during active incidents
  • Prioritizing operational continuity and the protection of sensitive data

Recovery and Continuity Management

  • Procedures for restoring system functionality and data integrity post-incident
  • Conducting post-incident reviews to capture lessons learned
  • Enhancing resilience through ongoing monitoring and system improvements

Best Practices for Duty Management Leadership

  • Cultivating an organizational culture focused on cyber resilience
  • Equipping staff with the ability to recognize and report potential threats
  • Periodic validation and testing of incident response plans

Conclusion and Implementation Steps

Requirements

  • Familiarity with information technology systems and network infrastructure
  • Professional experience in duty management or operational leadership positions

Target Audience

  • Duty managers accountable for maintaining operational continuity
  • IT managers overseeing cybersecurity compliance and practices
  • Team leaders responsible for executing incident response protocols

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