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Duration 14 hours
Course Outline
Introduction to the QAD 2010 System
- Summary of QAD Enterprise Application capabilities
- Navigation protocols, menu structures, and user interfaces
- Analysis of data architectures and lookup mechanisms
Quality Management Component
- Overview of quality assurance processes and regulatory compliance
- Monitoring of non-conformances and management of corrective actions
- Alignment with production workflows and vendor oversight
Financial Management Component
- Architecture of financial sub-modules (General Ledger, Accounts Payable, Accounts Receivable)
- Transaction processing pathways and posting methodologies
- Core reporting instruments and reconciliation procedures
Materials and Supply Chain Management
- Fundamentals of inventory control and warehouse logistics
- Procurement workflows and requisition handling
- Material requirements planning and MRP functionalities
System Administration Protocols
- Foundational security controls and user access management
- Configuration principles for menus and application programs
- System monitoring, output generation, and task scheduling
Inter-Departmental System Integration
- Data transmission pathways across distinct modules
- Illustrations of functional interdependencies, such as between materials and finance
- Responsibilities of systems personnel in facilitating cross-functional operations
Technical Support, Diagnostic Procedures, and Records
- Identification and resolution of standard user issues
- Utilization of QAD technical assistance and reference documentation
- Recommended standards for system record-keeping and version updates
Conclusion and Subsequent Actions
Requirements
- Foundational knowledge of standard business processes in manufacturing or distribution operations
- Experience with the operation or administration of ERP systems
Intended Audience
- ERP systems specialists providing technical support for QAD end-users
- IT support personnel preparing for QAD user support or administrative duties
- New employees transitioning into roles within QAD operational environments
