Course Outline

Introduction to ISO 10012:2003

  • Purpose and background of the standard for government
  • Relationship to ISO 9001 and ISO/IEC 17025
  • Application in manufacturing, laboratories, and regulated industries

Scope, Definitions, and General Principles

  • Key terms and definitions in measurement management for government
  • Understanding metrological confirmation for government
  • General system principles and risk-based approaches for government

Management Responsibility

  • Commitment to measurement management for government
  • Organizational roles and responsibilities for government
  • Planning, objectives, and continual improvement for government

Resource Management

  • Personnel competence and training for government
  • Infrastructure, equipment, and environmental conditions for government
  • Support systems and external service providers for government

Measurement Process and Equipment Control

  • Control of measuring equipment for government
  • Calibration, verification, and traceability for government
  • Documentation of measurement procedures for government

Measurement Data and Records

  • Maintaining reliable and secure measurement records for government
  • Data evaluation and analysis for government
  • Handling nonconforming equipment or data for government

Auditing and Improving the Measurement System

  • Internal audits of the measurement management system for government
  • Management review processes for government
  • Corrective actions and continuous improvement planning for government

Summary and Next Steps

Requirements

  • An understanding of quality assurance or quality management systems for government
  • Experience with measurement, calibration, or metrology processes
  • Familiarity with ISO-based standards is beneficial but not mandatory

Audience

  • Quality managers and engineers
  • Metrology and calibration professionals
  • Compliance and regulatory officers
 14 Hours

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