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Course Outline

Learning objectives

  • Identify the components and operational processes of a Quality Management System (QMS)
  • Recognize the alignment between ISO 9001 standards and other regulatory frameworks relevant to for government entities
  • Evaluate the methodologies and techniques applied to implement and manage a QMS effectively

Instructional methodology

  • Lecture content is reinforced with practical scenarios and illustrative examples
  • Practical exercises facilitate discussion and application of key concepts
  • Practice assessments mirror the format and rigor of the Certification Examination
  • Day 1: Overview of quality principles, QMS fundamentals, and ISO 9001 clauses 4–6
  • Day 2: Analysis of ISO 9001 clauses 7–10 and administration of the certification exam

The examination complies with all requirements of the PECB Examination and Certificate Programme. It assesses competency in the following domains:

Domain 1: Fundamental principles of quality management and QMS implementation based on ISO 9001

Domain 2: ISO 9001 requirements for a quality management system —Clauses 4 to 10

 14 Hours

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