Course Outline

Learning Objectives

  • Understand the operations of a Quality Management System (QMS) based on ISO 9001 for government applications.
  • Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks relevant to public sector operations.
  • Understand the auditor’s role in planning, leading, and following up on a management system audit in accordance with ISO 19011 for government entities.
  • Learn how to lead an audit and manage an audit team effectively within government organizations.
  • Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit for government agencies.
  • Acquire the competencies of an auditor to plan, lead, draft reports, and follow up on audits in compliance with ISO 19011 for government use.

Educational Approach

  • This training is based on both theoretical principles and best practices used in QMS audits for government settings.
  • Lecture sessions are supplemented with practical questions and examples relevant to public sector operations.
  • Practical exercises include case study discussions and examples that reflect real-world scenarios in the public sector.
  • Practice tests are designed to mirror the format and rigor of the Certification Exam, ensuring preparedness for government auditors.

Requirements

A thorough understanding of ISO 9001 and extensive knowledge of audit principles are essential for government agencies to ensure compliance and maintain high standards of quality management.
 35 Hours

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