Course Outline

Learning Objectives

  • Understand the operations of a Quality Management System (QMS) based on ISO 9001, tailored for government applications.
  • Recognize the relationship between ISO 9001 and other standards and regulatory frameworks relevant to public sector organizations.
  • Comprehend the auditor’s role in planning, leading, and following up on a management system audit in accordance with ISO 19011, specifically for government entities.
  • Acquire skills in leading an audit and managing an audit team within the context of public sector operations.
  • Learn to interpret the requirements of ISO 9001 in the specific context of a QMS audit for government organizations.
  • Develop the competencies required of an auditor to plan, lead, draft reports, and follow up on audits in compliance with ISO 19011, ensuring alignment with public sector standards and practices.

Educational Approach

  • This training is designed based on both theoretical knowledge and best practices utilized in QMS audits for government agencies.
  • Lecture sessions are enriched with practical questions and examples relevant to the public sector.
  • Practical exercises include case studies and discussions that reflect real-world scenarios encountered in government settings.
  • Practice tests mirror the format and rigor of the Certification Exam, preparing participants for successful assessment in a government context.

Requirements

A foundational understanding of ISO 9001 is essential, along with a thorough knowledge of audit principles for government.

 35 Hours

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